Productboard Introduces AI Solution To Help Product Teams Make the Right Decisions and Deliver Faster

Productboard AI empowers product teams to surface opportunities, build the right products, and exceed customer expectations

SAN FRANCISCO (June 22, 2023) – Productboard, the customer-centric product management platform that helps teams get the right products to market faster, today announced Productboard AI, a new set of capabilities to help product teams take their practice to the next level. With Productboard AI, product teams can now make better-informed decisions, analyze customer feedback on an unprecedented scale, drastically lower the risk of failures, streamline routine tasks, and collaborate far more effectively. 

In today’s economic climate, there’s more pressure than ever on R&D teams to drive innovation and bring new products to market. According to Productboard’s recent survey of 300+ C-level executives and product leaders, more than 80% plan to spend the same or more on R&D this year, even as many companies are cutting overall spend. At the same time, 90% of companies are allocating people to work on generative AI in their products, 64% plan to launch by the end of the year. For product teams, this means their work has never been more important than ever. 

However, product teams are facing their own set of challenges, from information overload and time- consuming tasks, which make it harder to spend time on what matters—defining the right strategy, collaborating with cross-functional partners, and engaging and listening to customers. As a result, product teams risk missing important information, making the wrong product decisions, or moving too slowly, ultimately costing the business their competitive edge.

“Productboard’s mission has always been to revolutionize the world of product management,” said Hubert Palan, Founder & CEO of Productboard. “With Productboard AI, we’re helping unlock the full potential of product teams, giving them the ability to build precisely what customers need, at lightning speed. We’ve been infusing AI into our platform for over a year now, and now with the power of generative AI, we’re shifting into high gear to deliver many more capabilities, faster.” 

Productboard AI draws upon the unique combination of data that lives inside Productboard – from customer data and feedback, to a unified roadmap and feature ideas. 

The first set of AI capabilities will empower product teams to:

Understand customer needs, instantly
With AI summaries of trending topics within customer feedback, you can uncover insights and ideas you might have otherwise missed. Improve product decisions and ensure your teams are building what customers really need.

Write feature specs at lightning speed
Jumpstart feature specs in seconds that draw upon existing customer feedback and requests. Productboard AI can automatically draft common elements such as problem statements, pain points, common themes, and desired outcomes – giving you more time to focus on strategic work.

Uncover key feedback within long conversations
Productboard AI extracts the most important gems from deep within support conversations, emails, and messaging threads. Save time and make better-informed decisions while removing the burden of sifting through long pieces of feedback.

The ability to summarize topics with AI is available today in public beta for eligible customers. The ability to automatically draft feature specs and summarize long conversations will be available in July and August, respectively. 

Productboard has additional plans to release new AI capabilities throughout the second half of the year.