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Productboard Professional Services

Our world-class Professional Services team partners with your organization to apply the deep expertise to fully realize the value of a product management solution and protect your investment.

Implementation Methodology & Approach

Our Services team brings change management,
workflow and process strategy,
and implementation best practices to your onboarding experience.

 

Productboard

Offerings & Experiences

 

 

Professional Services are a critical component to your Enterprise transformation and are required with the Enterprise Plan.

A la carte Services can also be added to any plan, no matter how large or small.

ARCHITECTING

 

Consult with a dedicated Solutions Architect to prototype and configure your end-to-end processes, including integrations.
Ideal for any organization.

TRAINING

After architecting, train your product team and stakeholders with content customized for your processes.
Ideal for organizations that require communicating processes and enabling change.

PROGRAM MANAGEMENT

Establish program management, documentation, governance, communication, and change management plans.
An extension of your program or product operations team.

CONSULTING

Executive-level engagement that helps clients build out their strategy and internal schools of product management.

PARTNER NETWORK


Align your team, deliver better outcomes and accomplish your strategic objectives by accessing our premier network of partners.
Offerings include corporate-level product strategy consultation, interim CPO services, agile transformation, and PM training & coaching.

Sample Large-scale Transformation Services Package

 

 

Expert consultation customizing Productboard to achieve your goals.

Uplevel your product organization’s maturity, measure team performance, and standardize product management processes.

Collaborate with stakeholders to drive customer-centricity across the organization.

Establish a program to drive adoption and manage change.

*Example based on minimum $100k and required services of $20k annually

 CUSTOMER SUCCESS ENGAGEMENT

Bi-weekly engagements for success and progress check-ups, and business value reviews.

Yearly assessment on product organization maturity, executive sponsorship, and direct product team chairsides.

EXECUTIVE LEVEL PRODUCT STRATEGY CONSULTING

Workshops with the executive team to align on strategy. 

Maturity and benchmarking.

Processes and operational rhythms.

Organizational structure workshop.

ARCHITECT WORKSPACE


Onboarding. 

Technical configuration and prototyping.

Space audits and optimization.

Admin enablement & integrations.

TRAIN YOUR ORGANIZATION

Training for product team and stakeholders (Go-to-market teams).

PROGRAM MANAGEMENT

Extension of your Product Operations Function:
 Program governance and process documentation.
Change management and communications.

DEDICATED PREMIUM SUPPORT ADVISOR

Advanced technical advisory and troubleshooting.

Case Study: Large-scale transformation in B2B SaaS enterprise

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What our clients have to say

“When we literally signed our first contract with Productboard, it was the signal, the first step into a product-like culture; into a culture of product strategy, product growth. I think that was a watershed moment for us. It is meaningful, it does represent for us a cultural sort of revolution so to speak at Unqork.”

Camryn Lemberger Director, Product and Design Operations.

“I tried Aha before and I think the main difference between PB and Aha so far (apart from the platform, UX and features) has been the easy onboarding, best-practices clinic videos and sessions with you.”

PM, Jim’s Group

 

 

“The onboarding has gone quite well and we’ve been very happy with the level of support and guidance that the team has provided us.

We’re very happy to have chosen Productboard!”

Product Operations Director