Import from CSV or Jira via our integrations
Sort and filter features by importance, companies, users, or feature tags
Validate feature ideas and source new ones
Submit product feedback and ideas from any webpage
Group users in teams to easily collaborate
Favorite views for immediate access. Follow users, companies, segments, and products for a personalized stream of feedback.
Grouping option on the Features board that lets you visualize the value/effort tradeoff across all an objective’s features
Enrich Productboard with Salesforce account and opportunity data
Add loom videos to your roadmap” in the on-hover tool tip
Group similar companies together and prioritize the features each segment needs the most (E.g, by market size, industry, geography)
Use our ML to link your notes to relevant features
If you have multiple teams working from the same Productboard workspace, each using a different release schedule, you can manage each as a separate release group
Invite the same Productboard user into multiple workspaces with a different user role in each workspace
Access customer and product data seamlessly with analytics integrations
Use Reports to understand how your teams are engaging with Productboard
Quickly discover new opportunities in collected feedback
Automatically identify common themes in collected feedback
Route and categorize customer feedback based on custom rules
Easily assign fields (E.g, drivers and prioritization scores) to specific products even if you manage multiple products from one workspace
Set full-access, read-only, or restricted permissions at the product, component, feature, and sub-feature levels
Create an engaging roadmap and collect feedback
| Feature Comparison | Essentials | Pro | Scale | Enterprise |
|---|
| User Roles | ||||
|---|---|---|---|---|
|
Makers
Customers pay per Maker. Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. |
Unlimited (pay/maker) | Unlimited (pay/maker) | Unlimited (pay/maker) | Unlimited (pay/maker) |
|
Contributors
Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. |
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|
Viewers
Viewers can only see the Roadmap (and the Portal starting on the Pro plan if shared with them). They cannot add or make updates to Productboard. |
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| Roadmaps | ||||
|---|---|---|---|---|
| Unlimited roadmap views for stakeholders | ||||
| Column based and timeline roadmaps | ||||
| Swimlanes | ||||
| Plan and manage multi-product releases | ||||
| Dependencies | ||||
| Insights | ||||
|---|---|---|---|---|
| Central repository for customer feedback | ||||
| Smart feature suggestions for feedback | ||||
|
Personalized Insights with favorites and follows
Favorite views for immediate access. Follow users, companies, segments, and products for a personalized stream of feedback. |
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| Insights trends: discover new opportunities in collected feedback | ||||
| Smart topic detection: automatically identify common themes in collected feedback | ||||
| Insights automation: route and categorize customer feedback based on custom rules | ||||
| Portal for customer feedback | ||||
| Multiple Portals | ||||
| Prioritization | ||||
|---|---|---|---|---|
| Organize and comment on features | ||||
| Sort & filter customer feedback and features | ||||
| Multiple custom prioritization scores | ||||
| Strategic objectives (OKRs) | ||||
| Reporting | ||||
|---|---|---|---|---|
| Reports to understand how your teams are engaging with Productboard | ||||
| Integrations & APIs | ||||
|---|---|---|---|---|
| Jira and Azure DevOps cloud with one integration | ||||
| Jira and Azure DevOps multiple integrations | ||||
| Jira and Azure DevOps self-managed/on-premise | ||||
| Productboard APIs (Features API, Notes API) | ||||
| Product analytics integrations with Amplitude and Mixpanel | ||||
| Customer Feedback Integrations: e.g., Microsoft Teams, Intercom, Zendesk, Slack, Gainsight PX | ||||
| Salesforce integration | ||||
| Chrome extension and email integration | ||||
| SCIM user provisioning | ||||
| Security & Privacy | ||||
|---|---|---|---|---|
| 99% uptime | ||||
| Personal data export and deletion | ||||
| Google Apps sign-in | ||||
| Organize workspace members into teams to assign objectives, access, and notifications | ||||
| Enforced Google Apps SSO | ||||
| SAML SSO, customizable field sharing settings, IP address whitelisting, and audit log | ||||
| Multiple workspaces | ||||
| Customize and restrict product access for different audiences | ||||
| Customer Success & Support | ||||
|---|---|---|---|---|
| Dedicated Customer Success Manager | Included | |||
| Onboarding - bespoke 1:1 architecting | Add On | Bundled | ||
| Platform Training | Add On | Bundled | ||
| Program Management | Add On | Bundled | ||
| Productboard Consulting | Add On | Bundled | ||
| Support |
Standard 17/5 response time |
Standard 17/5 response time |
Standard 17/5 response time |
Premium 17/5 coverage and priority ticket queue |
| Product Makers Community | ||||
|---|---|---|---|---|
| Connect with other Product Makers, learn best practices, share ideas, and join groups and events | ||||
Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account. You always get unlimited, free contributors and viewers.
Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps.
Viewers can only see the Roadmap.
You can sign up for a free trial for free, no credit card needed. You will get access to the functionality on the Scale plan for 15 days. Before your trial ends, we will notify you to choose a paid plan to continue using Productboard.
You can buy our Essentials and Pro plans through Productboard’s billing page using all major credit cards. To purchase the Scale or Enterprise plan and get set up on invoicing, please contact our sales team.
Customers pay for the number of makers using Productboard. A maker has full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. Makers with admin access can also manage members, integrations, settings, and billing.
Every Productboard plan also includes unlimited contributor and viewer roles. Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. Viewers can only see the Roadmap (and the Portal if shared with them). They cannot add or make updates to Productboard.
We designed Productboard’s trial onboarding experience to guide you through the most useful workflows and frequently used roadmaps, views, and prioritization frameworks.
In addition, we offer dedicated Success & Support packages that can be added to any plan for customers interested in a more bespoke onboarding experience. Learn more about our Success & Support offerings here.
If you are on a yearly plan, your contract includes a fixed minimum of makers. You cannot reduce the number of makers until your contract ends, but you can add new maker seats or upgrade your plan anytime!
If you are on a monthly plan, you can increase or reduce the number of licenses at any time in Productboard.
We offer a variety of free and paid services to support our customers. Learn more here about our onboarding, success management, support services, and community offerings.
Yes, we provide discounts for charitable nonprofits. For more information, contact us
Yes, your data is safe with us. The security and privacy of your data is our number one priority. We perform regular security testing, work with third-party security specialists, and host our platform on the highly-secure AWS Amazon cloud. Learn more.
We integrate with many development tools such as Jira, Azure DevOps, and GitHub, plus customer feedback tools like Slack, Zendesk, and Intercom. Learn more.
