Import from CSV or Jira via our integrations
Sort and filter features by importance, companies, users, or feature tags
Validate feature ideas and source new ones
Submit product feedback and ideas from any webpage
Create separate Portals for different products, product lines, or customer segments
Group workspace members in teams to easily share views or @mention them all at once
Access customer and product data seamlessly with analytics integrations
Favorite views for immediate access. Follow users, companies, segments, and products for a personalized stream of feedback that relates most to your areas of focus.
Grouping option on the Features board that lets you visualize the value/effort tradeoff across all an objective’s features
Enrich Productboard with Salesforce account and opportunity data. Use Salesforce data to define segments that can help you build the right features for your target customers.
Record Loom video walkthroughs of any roadmap
Define company or user segments (based on data imported from Salesforce, Amplitude, Mixpanel, and other solutions) to identify the most pressing needs of your target customers
Filter feedback by automatically-detected sentiment values to easily review your most positive and negative feedback
Accelerate feedback categorization with smart suggestions that show you related features in your backlog
Get a holistic view of each customer’s feedback, and your progress toward addressing it
If you have multiple teams working from the same Productboard workspace, each using a different release schedule, you can manage each as a separate release group
Analyze survey results right from your Insights board and link user insights to related feature ideas
Invite the same Productboard user into multiple workspaces with a different user role in each workspace
Use Reports to identify opportunities for making your product processes more efficient, allocating resources more effectively, and analyzing Productboard usage to ensure your organization gets maximum value
A dashboard that visualizes key trends in your product feedback
Automatically identify recurring topics in collected feedback and see which are trending
Create rule-based automations to triage incoming feedback more efficiently by automatically applying tags or assigning it to the relevant colleague for review
When multiple products are managed out of the same workspace, product-specific fields ensures everyone can focus on just the prioritization and planning data that relates to their product area of focus.
Set full-access, read-only, or restricted permissions at the product, component, feature, and sub-feature levels
Create an engaging roadmap and collect feedback
| Feature Comparison | Essentials | Pro | Scale | Enterprise |
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| User Roles | ||||
|---|---|---|---|---|
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Makers
Customers pay per Maker. Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. |
Unlimited (pay/maker) | Unlimited (pay/maker) | Unlimited (pay/maker) | Unlimited (pay/maker) |
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Contributors
Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. |
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Viewers
Viewers can only see the Roadmap (and the Portal starting on the Pro plan if shared with them). They cannot add or make updates to Productboard. |
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| Roadmaps | ||||
|---|---|---|---|---|
| Unlimited roadmap views for stakeholders | ||||
| Column based and timeline roadmaps | ||||
| Swimlanes | ||||
| Plan and manage multi-product releases | ||||
| Dependencies | ||||
| Password protection for roadmaps shared by link | ||||
| Insights | ||||
|---|---|---|---|---|
| Central repository for customer feedback | ||||
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Smart feature suggestions for feedback
Productboard suggests existing feature ideas that are related to the feedback you're reviewing, accelerating categorization |
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Personalized Insights with favorites and follows
Favorite views for immediate access. Follow users, companies, segments, and products for a personalized stream of feedback |
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Close the feedback loop with the Customer board
Get a holistic view of each customer's feedback, and your progress toward addressing it |
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Sentiment analysis
Filter feedback by automatically-detected sentiment values to easily review your most positive and negative feedback |
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Insights trends: discover new opportunities in collected feedback
A dashboard tha visualizes trends in your feedback |
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Smart topic detection: automatically identify common themes in collected feedback
Intelligently-detected recurring topics across large volumes of feedback |
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Insights automation: route and categorize customer feedback based on custom rules
Ruled-based automations for triaging incoming feedback more efficiently |
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Portal for customer feedback
Validate ideas under consideration, share what's planned, and celebrate what you've launched on a Portal you can share with colleagues and customers |
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Multiple Portals
Create separate Portals for different products, product lines, or customer segments |
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| Prioritization | ||||
|---|---|---|---|---|
| Organize and comment on features | ||||
| Sort & filter customer feedback and features | ||||
| Multiple custom prioritization scores | ||||
| Strategic objectives (OKRs) | ||||
| Reporting | ||||
|---|---|---|---|---|
| Reports to understand your teams' process efficiency, resource allocation, and how they are engaging with Productboard | ||||
| Integrations & APIs | ||||
|---|---|---|---|---|
| Jira and Azure DevOps cloud with one integration | ||||
| Jira and Azure DevOps multiple integrations | ||||
| Jira and Azure DevOps self-managed/on-premise | ||||
| Productboard APIs (Features API, Notes API) | ||||
| Product analytics integrations with Amplitude and Mixpanel | ||||
| Customer Feedback Integrations: e.g., Microsoft Teams, Intercom, Zendesk, Slack, Gainsight PX | ||||
| Salesforce integration | ||||
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SatisMeter survey integration
Analyze survey results right from your Insights board and link user insights to related feature ideas |
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| Chrome extension and email integration | ||||
| SCIM user provisioning | ||||
| Security & Privacy | ||||
|---|---|---|---|---|
| 99% uptime | ||||
| Personal data export and deletion | ||||
| Google Apps sign-in | ||||
| Organize workspace members into teams to assign objectives, access, and notifications | ||||
| Enforced Google Apps SSO | ||||
| SAML SSO, customizable field sharing settings, IP address whitelisting, and audit log | ||||
| Multiple workspaces | ||||
| Customize and restrict product access for different audiences | ||||
| Customer Success & Support | ||||
|---|---|---|---|---|
| Dedicated Customer Success Manager | Included | |||
| Onboarding - bespoke 1:1 architecting | Add On | Bundled | ||
| Platform Training | Add On | Bundled | ||
| Program Management | Add On | Bundled | ||
| Productboard Consulting | Add On | Bundled | ||
| Support |
Standard 17/5 response time |
Standard 17/5 response time |
Standard 17/5 response time |
Premium 17/5 coverage and priority ticket queue |
| Product Makers Community | ||||
|---|---|---|---|---|
| Connect with other Product Makers, learn best practices, share ideas, and join groups and events | ||||
Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account. You always get unlimited, free contributors and viewers.
Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps.
Viewers can only see the Roadmap.
You can sign up for a free trial for free, no credit card needed. You will get access to the functionality on the Scale plan for 15 days. Before your trial ends, we will notify you to choose a paid plan to continue using Productboard.
You can buy our Essentials and Pro plans through Productboard’s billing page using all major credit cards. To purchase the Scale or Enterprise plan and get set up on invoicing, please contact our sales team.
Customers pay for the number of makers using Productboard. A maker has full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. Makers with admin access can also manage members, integrations, settings, and billing.
Every Productboard plan also includes unlimited contributor and viewer roles. Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. Viewers can only see the Roadmap (and the Portal if shared with them). They cannot add or make updates to Productboard.
We designed Productboard’s trial onboarding experience to guide you through the most useful workflows and frequently used roadmaps, views, and prioritization frameworks.
In addition, we offer dedicated Success & Support packages that can be added to any plan for customers interested in a more bespoke onboarding experience. Learn more about our Success & Support offerings here.
If you are on a yearly plan, your contract includes a fixed minimum of makers. You cannot reduce the number of makers until your contract ends, but you can add new maker seats or upgrade your plan anytime!
If you are on a monthly plan, you can increase or reduce the number of licenses at any time in Productboard.
We offer a variety of free and paid services to support our customers. Learn more here about our onboarding, success management, support services, and community offerings.
Yes, we provide discounts for charitable nonprofits. For more information, contact us
Yes, your data is safe with us. The security and privacy of your data is our number one priority. We perform regular security testing, work with third-party security specialists, and host our platform on the highly-secure AWS Amazon cloud. Learn more.
We integrate with many development tools such as Jira, Azure DevOps, and GitHub, plus customer feedback tools like Slack, Zendesk, and Intercom. Learn more.
