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Essentials

Essentials
Create, collaborate on, and share up-to-date custom roadmaps for all audiences
$20
$25
/maker per month
Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account.
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  • Create and share customized roadmaps
  • Plan and align product teams
  • Sync roadmaps with development tools with pre-built integrations

Pro

Pro
Link customer feedback to feature prioritization for customer-centric roadmaps
$50
$60
/maker per month
Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account.
Try now
  • Everything in Essentials
  • Connect customer feedback to feature prioritization & planning
  • Collect and organize customer feedback into a centralized repository
  • Integrate with existing customer feedback channels
  • Validate feature ideas with customers
  • Customize Productboard with APIs
  • Communicate product updates to customers with a Portal

Scale

Scale
Align strategic objectives and customer feedback with feature prioritization
$100
$120
/maker per month
Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account.
, 5 makers min
Scale plans require 
at least 5 makers. Talk 
to us for more details.
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  • Everything in Pro
  • Connect strategic objectives to feature prioritization
  • Visualize feature prioritization and dependencies
  • Use smart feature suggestions to process feedback faster
  • Manage multiple product releases
  • Sync roadmaps with multiple Jira and Azure DevOps integrations
  • Enrich Productboard with Salesforce Account and Opportunity data
  • Provide product updates to custom audiences
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Enterprise

Enterprise
Run enterprise product management orgs with top security and integrations
Custom
Talk to Us
  • Everything in Scale
  • Enable additional security 
and privacy with audit logs, SAML SSO, and IP address whitelisting
  • Customize and restrict product access for different audiences
  • Manage multiple workspaces
  • Sync roadmaps with self-managed Jira and Azure DevOps instances
  • Support & Onboarding Services
  • Premium customer support
  • Bespoke onboarding and enablement
  • Dedicated CSM
What is a maker? Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. You only pay for the number of makers in your account.
Show feature comparison
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Productboard customer
Feature Comparison Essentials Pro Scale Enterprise
Core Features
Makers
Customers pay per Maker. Makers have full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps.
Unlimited (pay/maker) Unlimited (pay/maker) Unlimited (pay/maker) Unlimited (pay/maker)
Contributors
Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates.
Viewers
Viewers can only see the Roadmap (and the Portal starting on the Pro plan if shared with them). They cannot add or make updates to Productboard.
Roadmaps
Unlimited roadmap views for stakeholders
Column based and timeline roadmaps
Swimlanes
Plan and manage multi-product releases
Dependencies
Insights
Shared inbox for customer feedback
Smart feature suggestions for feedback
Portal for customer feedback
Multiple Portals
Prioritization
Organize and comment on features
Sort & filter customer feedback and features
Multiple custom prioritization scores
Strategic objectives
Integrations & APIs
Jira and Azure DevOps cloud with one integration
Jira and Azure DevOps multiple integrations
Jira and Azure DevOps self-managed/on-premise
Productboard APIs (Features API, Notes API)
Customer Feedback Integrations: Intercom, Zendesk, Slack, Gainsight PX
Salesforce integration
Chrome extension and email integration
Security & Privacy
99% uptime
Personal data export and deletion
Google Apps sign-in
Organize workspace members into teams to assign objectives, access, and notifications
Enforced Google Apps SSO
SAML SSO, customizable field sharing settings, IP address whitelisting, and audit log
Multiple workspaces
Customize and restrict product access for different audiences
Customer Success & Support
Support Standard
12/5 response time
Standard
12/5 response time
Standard
12/5 response time
Premium
24/5 priority response time, Minimum $25k spend annually
Onboarding Modules - bespoke 1:1 enablement Add On Add On Add On
Minimum $6000 spend annually
Included
Minimum $10k spend annually
Product strategy session Add On Add On Add On 1 included
Minimum $25k spend annually
Dedicated Customer Success Manager Included
Minimum $10k spend annually
Product Makers Community
Connect with other Product Makers, learn best practices, share ideas, and join groups and events

Download PDF of Full Feature Comparison

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Download PDF of Customer Success Offerings

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Frequently Asked Questions

How does the free trial work? Do I need a credit card to try Productboard?

You can sign up for a free trial for free, no credit card needed. You will get access to the functionality on the Scale plan for 15 days. Before your trial ends, we will notify you to choose a paid plan to continue using Productboard.

What are the different roles and their associated access? Which roles do I pay for?

Customers pay for the number of makers using Productboard. A maker has full access to edit, update, add, create and prioritize feature ideas, insights, and roadmaps. Makers with admin access can also manage members, integrations, settings, and billing.

Every Productboard plan also includes unlimited contributor and viewer roles. Contributors can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. Viewers can only see the Roadmap (and the Portal if shared with them). They cannot add or make updates to Productboard.

How does adding and removing makers work?

If you are on a yearly plan, your contract includes a fixed minimum of makers. You cannot reduce the number of makers until your contract ends, but you can add new maker seats or upgrade your plan anytime!

If you are on a monthly plan, you can increase or reduce the number of licenses at any time in Productboard.

Do you offer discounts for nonprofits?

Yes, we provide discounts for charitable nonprofits. For more information, contact us.

How do I purchase? What forms of payment do you accept - credit card and/or invoicing?

You can buy our Essentials, Pro, or Scale plans through Productboard’s billing page using all major credit cards. To purchase the Enterprise plan, please contact our sales team to get set up on invoicing.

How does onboarding work?

We designed Productboard’s trial onboarding experience to guide you through the most useful workflows and frequently used roadmaps, views, and prioritization frameworks.

In addition, we offer dedicated Success & Support packages that can be added to any plan for customers interested in a more bespoke onboarding experience. Learn more about our Success & Support offerings here.

What support and services are available?

We offer a variety of free and paid services to support our customers. Learn more here about our onboarding, success management, support services, and community offerings.

Is my data secure?

Yes, your data is safe with us. The security and privacy of your data is our number one priority. We perform regular security testing, work with third-party security specialists, and host our platform on the highly-secure AWS Amazon cloud. Learn more.

What integrations do you support?

We integrate with many development tools such as Jira, Azure DevOps, and GitHub, plus customer feedback tools like Slack, Zendesk, and Intercom. Learn more.

Have additional questions?

Send us an email to hello@productboard.com or chat with us now

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