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October 4, 2022  LIVE EVENT

Product Excellence Summit 2022:

Embracing Uncertainty
Online & In-Person in San Francisco

About

Product professionals are charged with building a vision that anchors a company’s roadmap to success but what happens when the line of sight is suddenly unclear? If the future is unwritten, an emphasis on sound collaboration and challenging every assumption becomes all the more important. When failure is not an option, you need to embrace uncertainty.

Agenda

8:30 AM – 9:30 AM PDT
EXHIBIT HALL | LIVESTREAM

Breakfast & registration

  • For in-person attendees, join us for breakfast and networking in the Exhibit Hall
  • For virtual attendees, join us online at 8:45 AM PT as we kick things off live from The Vessel! Part live newsdesk, part visual podcast, our hosts will be joined throughout the day by a great lineup!  In this segment, hear from Rachel Wang (Sprig), Alexa Grabell (Pocus) and Aiko Krishna (Loom).

Scott Baldwin

Community Lead & Product Evangelist, Productboard

Alexa Grabell

Co-Founder & CEO, Pocus

Aiko Krishna

Senior Product Manager, Loom

Glennis Markison

Manager, Customer Stories, Productboard

Rachel Wang

Product Lead, Sprig

9:35 AM – 9:55 AM PDT
GOLDEN GATE BALLROOM | LIVESTREAM

Opening Keynote

Productboard CEO/Founder, Hubert Palan will kick off the conference and set the stage for how product leaders and teams can embrace uncertainty.

Hubert Palan

CEO & Founder, Productboard

9:55 AM – 10:20 AM PDT
GOLDEN GATE BALLROOM | LIVESTREAM

Limitless: Perseverance in the face of uncertainty

Get inspired and join us on an interplanetary exploration to Mars with Dr. Moogega Cooper, award-winning engineer and planetary protection lead of the famed Mars Rover “Perseverance” Mission.

This real life “Guardian of the Galaxy” shares her experiences and leadership lessons learned when exploring the unknown. Find out how to take risks and push the limits to achieve big audacious goals. Hear how diverse perspectives and voices can collaborate to field greater ideas, and how ultimately, perseverance (pun intended) pays off!

Dr. Moogega Cooper

Planetary Protection Engineer, Jet Propulsion Laboratory

10:20 AM – 10:45 AM PDT
GOLDEN GATE BALLROOM | LIVESTREAM

Product Management trends & priorities

Guest Speaker, Lisa Singer, Forrester VP and Research Director, dives into her recent research and shares what’s top of mind and ahead for product management leaders.

Lisa Singer

VP, Research Director, Forrester

10:45 AM – 11:15 AM PDT
EXHIBIT HALL | LIVESTREAM

Networking break & live Vessel broadcast

  • For in-person attendees, join us for networking in the Exhibit Hall
  • For virtual attendees, join us as we will be streaming live from The Vessel. In this segment, hear from Shipra Kayan (Miro) and Josh Gibbs (Canto).

Scott Baldwin

Community Lead & Product Evangelist, Productboard

Josh Gibbs

Vice President, Product, Canto

Shipra Kayan

Product Evangelist, Miro

Glennis Markison

Manager, Customer Stories, Productboard

11:20 AM – 12:00 PM PDT
GOLDEN GATE BALLROOM | LIVESTREAM

Product keynote: Productboard’s roadmap for embracing uncertainty to drive growth

In times of market uncertainty, companies go back to the basics. Go-to-market programs used to prop up products in boom times are cut back. The focus returns to the product to drive value, growth, and long-term differentiation.

But product teams are also subject to this uncertainty, even as they face more pressure to deliver the right features, faster. In this product keynote, Productboard’s SVP of Product, Srinivas Krishnamurti, lays out a vision for how Productboard’s product management platform will evolve — helping product organizations reduce external uncertainty (around market demand and customer needs) and internal uncertainty (by increasing efficiencies, reducing risk, and driving alignment).

Srinivas Krishnamurti

SVP of Product, Productboard

12:00 PM – 12:25 PM PDT
GOLDEN GATE BALLROOM | LIVESTREAM

Building Successful products at speed and scale

In uncertain times, companies need to be even more mindful of their product bets and prioritize the initiatives that offer the most value to customers. So how do leaders ensure they’re directing resources towards the best outcomes, not just outputs?

Join Denise Stokowski, VP of Platform at Gainsight, Martin Matus, Sr. Group Product Manager at Productboard and Claire Drumond, Head of Product Marketing, Jira & Agile Solutions at Atlassian, in conversation with Productboard’s VP of Customer Success, John Henwood, as they share strategies for maintaining full product visibility without sacrificing go-to-market speed.

Claire Drumond

Head of Product Marketing, Jira & Agile Solutions, Atlassian

Jake Ellis

Principal Product Evangelist, Gainsightt

John Henwood

VP Customer Success, Productboard

Martin Matus

Sr. Group Product Manager, Productboard

12:35 PM – 1:15 PM PDT
GOLDEN GATE C-1 | LIVESTREAM

Seizing the moment: Lessons in product innovation during challenging times

Many of us have been here before. The world has faced uncertain times before, and it undoubtedly will again. As markets and customer preferences continue to change in unexpected ways, the smartest companies mobilize to seize the moment to make big moves, chart a new course, and come out on top. Learn from a panel of product leaders who successfully navigated and thrived through macro-economic challenges.

  • Learn how they turned challenges into opportunities to solve new customer problems and evolve their business models
  • Hear the lessons learned in how they overcame adversity and motivated their teams with vision, product purpose, and solid leadership
  • Understand how they used the voice of the customer to determine their direction and identify new product opportunities

Nupur Kantamneni

VP of Product, Titan

Noah Singer

Director, Product Management, 1-800 Contacts

John Stetic

Chief Product Officer, Prodigy Education

Greg Strickland

COO, Productboard

12:35 PM – 1:15 PM PDT
GOLDEN GATE C-2 | LIVESTREAM

The art & science to de-risking product bets

Product work is inherently risky and product failures are costly, so how do you increase the odds that your product will be adopted and produce business outcomes?

  • Hear lessons learned from product failures or bets gone wrong, and what you can do to avoid those same pitfalls
  • Get tips, tactics, and tools for how to identify early indicators, test your assumptions, and validate if you (and your product) are on the right path
  • Get the strategies to effectively communicate your product vision, build consensus, and partner cross-functionally to build the right product

Ross Mayfield

Group Product Manager, Zoom Apps, Zoom

Guillaume Roy

Co-Founder & Head of Product, GSoft

Japna Sethi

Group Product Manager, Productboard

Hedan Zeng

Director of Product Management, Common Room

1:15 PM – 2:30 PM PDT
EXHIBIT HALL | LIVESTREAM

Networking lunch & live Vessel broadcast

  • For in-person attendees, join us for lunch and networking in the Exhibit Hall
  • For virtual attendees, join us as we will be streaming live from The Vessel. In this segment, hear from Becky Trevino (Snow Software), Jake Ellis (Gainsight) and Conor Dragomanovich (Productboard).

Scott Baldwin

Community Lead & Product Evangelist, Productboard

Conor Dragomanovich

Director, Commercial Sales, Productboard

Jake Ellis

Principal Product Evangelist, Gainsight

Ross Garrett

Head of Product, Volkswagen Automotive Cloud

Glennis Markison

Manager, Customer Stories, Productboard

Becky Trevino

Executive Vice President Product, Snow Software

2:35 PM – 3:15 PM PDT
GOLDEN GATE C-1 | LIVESTREAM

The great realignment:
How product leaders are reevaluating strategies amidst change

With rapidly changing markets, and fast-changing customer needs, a resilient product strategy is more important than ever. As you’re rethinking how to strike the right balance between responding to customer signals and market conditions, while also aligning to the business strategy and commitments, hear how peers are being proactive and finding greater focus.

  • Hear how product leaders are building resilient product strategies by reevaluating their product bets and investments
  • Understand how they are strengthening their org by re-assessing team structure, culture, and development
  • Learn how product leaders are making trade-offs in partnership with the leadership team.

Chris Craver

SVP, Head of Digital Products, Valley Bank

Ross Garrett

Head of Product, Volkswagen Automotive Cloud

Srinivas Krishnamurti

SVP of Product, Productboard

Lakshmi Sharma

Chief Product & Strategy Officer, Fastly

2:35 PM – 3:15 PM PDT
GOLDEN GATE C-2 | LIVESTREAM

Research twice, build once:
How to know your users and increase the odds for product success hosted by Sprig

Every product team has to build and ship new products to continue growing. And the key to building successful products is understanding who the users are and what they want. Product leaders already know research is important and impactful. That’s why they spend roughly 30% of their time on research related activities. But knowing how to leverage, prioritize, and deploy user research is often the missing link for PMs.

In this session, Sprig CEO and Founder Ryan Glasgow will share his own experience of success and failure at Weebly and how that inspired a blueprint to effectively incorporate user research into product decision-making. He’ll be joined by Elynn Lee from Figma who will share her experiences leveraging user research throughout the product development process.

Join these two seasoned product leaders to learn:

  • How to leverage the three types of user research to make better product decisions
  • The most important research to conduct across the three company growth stages
  • How to incorporate user research across the entire product development lifecycle

Ryan Glasgow

CEO, Sprig

Elynn Lee

Product Manager, Figma

3:25 PM – 4:05 PM PDT
GOLDEN GATE C-2 | LIVESTREAM

Uncovering and advocating for customer opportunities in a changing market

Great product ideas start with the customer, and during rapidly changing market conditions listening to customers provides early signals for emerging customer opportunities. Learn how to instill customer-centricity in your organization, identify customer opportunities within feedback, and get leadership on-board.

  • Learn how to spot customer opportunities with best practices on what to listen for, how to interpret feedback, and how to turn those insights into action
  • Get tips on how to secure ongoing executive support for “voice of the customer” programs and product discovery processes, even as pressure mounts to revert to ruthlessly efficient execution

Sophie Lalonde

Group Product Manager, Productboard

Justin Li

Head of Product Marketing, Firstbase

Prakriti Parijat

Head of Research, Instacart

Patricia Tao

Chief Product Officer, Sonero

Jana Ulrich

Head of Product for FAS Advisor Technology Vanguard

3:25 PM – 4:05 PM PDT
GOLDEN GATE C-1 | LIVESTREAM

How to build and scale high-performing product teams hosted by Loom

As the driver of innovation, engagement, and growth, a high-performing product organization is essential to a company’s success. But with the growing demands on product orgs and the complexities of working in distributed, hybrid environments, building and running high-performing product teams has never been more challenging. Join Anique Drumright, VP, Product at Loom and Ryan Kennedy, VP of Product at Pilot to hear their best practices, lessons learned, and practical advice to set your org up for success.

  • Learn the critical steps to building a world-class product organization
  • Find solutions to common challenges when building and scaling your team
  • Gain tips on how to improve collaboration and cross-functional alignment to drive outcomes

4:15 PM – 4:55 PM PDT
GOLDEN GATE C-1 | LIVESTREAM

From roadmap to revenue: Instilling confidence in the C-suite

What makes or breaks a CPO is the strength of their executive partnerships; but how do CPOs demonstrate that product is a value-creation center and build confidence in build strategy when the C-suite wants to see measurable growth, ROI, and impact to the bottom line? Learn how to weave the narrative of balancing short-term and long-term returns while instilling confidence among the leadership team.

  • Hear from the C-suite about what they look for when assessing the ROI of product investments
  • Understand how to articulate product contribution to revenue by speaking in the language that resonates
  • Find out how to take your seat at the table and effectively demonstrate that product is a revenue-center and growth-driver for long-term differentiation

Jenny Decker

Chief Financial Officer, Front

Sebastien Giroux

CFO, Productboard

Andrew "Drew" Wilson

CFO & COO, SoundCloud

Stuart Wilson

Chief Revenue Officer, Weights and Biases

4:15 PM – 4:55 PM PDT
GOLDEN GATE C-2 | LIVESTREAM

The making of a CPO: Navigating the uncertain path to product leadership

Tips and advice from seasoned product leaders about what they know now that they wished they knew when they were moving up the ranks.

  • Hear from them about their personal journeys up the ranks — what they got right, the missteps they made — and learn what to do and what to watch out for  
  • Understand what your product leader needs to see to gain confidence in your leadership potential, and how that’s changing due to today’s market demands
  • Learn how they navigated through life’s moments of uncertainty in their own careers

Jenny Cu

Executive Product Coach and Consultant, Jenny Cu Coaching and Consulting

Josh Gibbs

Vice President, Product, Canto

Vache Moroyan

VP of Product Management, Medallia

Becky Trevino

Executive Vice President Product, Snow Software

5:00 PM – 6:30 PM PDT
THE ATRIUM | LIVESTREAM

Live Vessel wrap up & closing reception

  • For in-person attendees, join us in the atrium for our closing reception.
  • For virtual attendees, stick around to hear from Productboard’s Hubert Palan and Srinivas Krishnamurti closing out Product Excellence Summit live from The Vessel. 

Scott Baldwin

Community Lead & Product Evangelist, Productboard

Srinivas Krishnamurti

SVP of Product, Productboard

Glennis Markison

Manager, Customer Stories, Productboard

Hubert Palan

CEO & Founder, Productboard

Speakers

Scott Baldwin
Scott Baldwin

Community Lead & Product Evangelist, Productboard

Moogega Cooper headshot
Dr. Moogega Cooper

Planetary Protection Engineer, Jet Propulsion Laboratory

Chris Craver headshot
Chris Craver

SVP, Head of Digital Products, Valley Bank

Jenny Cu
Jenny Cu

Executive Product Coach and Consultant, Jenny Cu Coaching and Consulting

Jenny Decker
Jenny Decker

Chief Financial Officer, Front

Conor Dragomanovich
Conor Dragomanovich

Director, Commercial Sales, Productboard

Claire Drumond headshot
Claire Drumond

Head of Product Marketing, Jira & Agile Solutions, Atlassian

Jake Ellis
Jake Ellis

Principal Product Evangelist, Gainsight

Ross Garrett headshot
Ross Garrett

Head of Product, Volkswagen Automotive Cloud

Josh Gibbs headshot
Josh Gibbs

Vice President, Product, Canto

Sebastien Giroux
Sebastien Giroux

CFO, Productboard

Alexa Grabell
Alexa Grabell

Co-Founder & CEO, Pocus

Ryan Glasgow
Ryan Glasgow

CEO, Sprig

Alicia Hale gray dress pendant necklace
Alicia Hale

SVP of Marketing, Productboard

John Henwood
John Henwood

VP Customer Success, Productboard

Nupur Kantamneni
Nupur Kantamneni

VP of Product, Titan

Shipra Kayan
Shipra Kayan

Product Evangelist, Miro

Aiko Krishna
Aiko Krishna

Senior Product Manager, Loom

SK headshot
Srinivas Krishnamurti

SVP of Product, Productboard

Sophie Lalonde
Sophie Lalonde

Group Product Manager, Productboard

Elynn Lee
Elynn Lee

Product Manager, Figma

Justin Li
Justin Li

Head of Product Marketing, Firstbase

Glennis Markison
Glennis Markison

Manager, Customer Stories, Productboard

Martin Matus
Martin Matus

Sr. Group Product Manager, Productboard

Ross Mayfield
Ross Mayfield

Group Product Manager, Zoom Apps, Zoom

Vache Moroyan headshot
Vache Moroyan

VP of Product Management, Medallia

Hubert Palan headshot
Hubert Palan

CEO & Founder, Productboard

Prakriti Parijat
Prakriti Parijat

Head of Research, Instacart

Guillaume Roy
Guillaume Roy

Co-Founder & Head of Product, GSoft

Japna Sethi
Japna Sethi

Group Product Manager, Productboard

Lakshmi Sharma
Lakshmi Sharma

Chief Product & Strategy Officer, Fastly

Lisa Singer headshot
Lisa Singer

VP, Research Director, Forrester

Noah Singer
Noah Singer

Director, Product Management, 1-800 Contacts

John Stetic
John Stetic

Chief Product Officer, Prodigy Education

Denise Stokowski
Denise Stokowski

Group VP, Gainsight PX and Platform Product Management, Gainsight

Greg Strickland
Greg Strickland

COO, Productboard

Patricia Tao
Patricia Tao

Chief Product Officer, Sonero

Becky Trevino headshot
Becky Trevino

Executive Vice President Product, Snow Software

Jana Ulrich
Jana Ulrich

Head of Product for FAS Advisor Technology Vanguard

Rachel Wang
Rachel Wang

Product Lead, Sprig

Andrew Wilson
Andrew "Drew" Wilson

CFO & COO, SoundCloud

Stuart Wilson
Stuart Wilson

Chief Revenue Officer, Weights and Biases

Hedan Zeng
Hedan Zeng

Director of Product Management, Common Room

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