[ON DEMAND] Best Practices: Get Started with Insights

Jan 1, 2021

[ON DEMAND] Best Practices: Get Started with Insights

Ready to turn your customer feedback into actionable data? 💥 Productboard makes data-driven decision-making easier by linking notes from customers and other stakeholders to specific feature ideas in your backlog as insights. Together, these insights generate a user impact score, which you can use to identify your most requested features, features on the wish list of your VIPs, and features which will deliver a high ROI.

If you aren’t sure where to get started with Insights, this clinic is for you! This 30 minute workshop will cover:

  • How to navigate your Inbox
  • How to create an insight from a note
  • How to bring your customer feedback into Productboard
  • How to use the user impact score
  • How to collect user feedback from customer-facing teams

Note: This part 1 of a 2 part series. Once you’ve created your first 10-15 insights, we recommend our Managing Insights webinar for best practices around collecting and processing feedback at scale. You can watch that webinar on-demand here.


Please note: This webinar is pre-recorded. If you have questions about using Productboard after this webinar is over, please reach out to our Support team via support@productboard.com

This webinar has moved.

Check out all of our on-demand and live training at Productboard Academy! (Must be a current Productboard customer or trial user to register.)