Product Excellence Summit: Save the Date! Oct 4th, 2022 – San Francisco

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8/18/21 Live Training: Intro to Insights
When

Aug 18, 2021
7:30 am

8/18/21 Live Training: Intro to Insights

Ready to turn your customer feedback into actionable data? 💥 Productboard makes data-driven decision-making easier by linking notes from customers and other stakeholders to specific feature ideas in your backlog as insights. Together, these insights generate a user impact score, which you can use to identify your most requested features, features on the wish list of your VIPs, and features which will deliver a high ROI.

If you aren’t sure where to get started with Insights, this clinic is for you! This 30 minute workshop will cover:

  • How to navigate your Inbox
  • How to create an insight from a note
  • How to bring your customer feedback into Productboard
  • How to use the user impact score
  • How to collect user feedback from customer-facing teams

Note: This is part 1 of 2! If you’ve created 15 insights or more and you’re ready for more advanced insights workflows and best practices, check out our 8/25 live training: Managing Insights at Scale here or watch an on-demand recording here.

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Please note: During this clinic, our Customer Success team will be available to answer live Q&A – bring your questions! If you have questions about using Productboard after this webinar is over, please reach out to our Support team via support@productboard.com