Fully-automated feedback categorization identifies user insights and links them to related feature ideas so they’re on-hand to inform every product decision.
For deeper analysis of the needs behind a feature, use AI-powered search to surface additional user insights, no matter the exact wording a customer used.
Monitor all trending feedback topics in one place and drill in to any topic for a summary of what customers have been saying about it.
When specifying a feature, ask AI to summarize related customer needs distilled across all your feedback. Or ask AI anything you’d like and instantly insert its response in your spec.
Productboard AI is always there for any other writing task you’d prefer to delegate.
Instantly get the gist of any piece of feedback with AI summaries that surface the most helpful product insights in long threads and conversations.
Christopher Fox
Director of Product Operations, Dashlane
With Productboard AI we’ve seen an increase in our processing rate of notes jump from only 50% to remaining steady at above 80%. And for those notes we process, we see the same 30% improvement for how many of those are getting linked to Productboard features in our backlog, which helps us increase our confidence in our prioritization and overall strategy.
Will Womble
CEO, Umbrage (Bain & Company)
All of our clients are looking into AI to boost productivity or bring intelligent digital experiences to their customers
Iiro Nurmi
Product Operation Manager, Smartly
With Productboard AI we can summarize insights instantly and find new patterns from the feedback easily, rather than summarizing each note manually. This process can be used to summarize hundreds of notes at the same time, which was not possible previously.
Jo-Shan Lee
Product Operation Manager, Adevinta
We really look forward to being able to better organize customer insights and for the AI to help us aggregate data into different clusters.
Kraig Clark
VP of Product, Arena (PTC)
We’ve fallen in love with Productboard’s AI capabilities, which are incredibly useful for identifying and summarizing feature related insights, saving our team countless hours of manual work. Productboard has been one of the best software investments we’ve made, as it helps to align the needs of our customer facing teams with the features we are planning for and building.
Katharina Voigt
Product Manager, ToolTime
We've always been big fans of Productboard and how it helps us to prioritize upcoming features and initiatives based on user feedback, but with Productboard AI the experience has become even better. Despite the increasing number of insights due to our growing user base, we are still able to process all of them with a feasible time investment and good quality thanks to the AI features.
Mikal Johnsen
R&D Manager, SmartDok
Productboard AI has proven to be a powerful and innovative tool, ideal for our software development, particularly when managing input from a vast amount of customer feedback. It simplifies our process of locating and understanding customer insights, which is essential when evaluating candidate features. Since categorizing and prioritizing feedback across teams can be challenging, Productboard has consistently evolved, regularly introducing updates that significantly ease the workload for myself and other product owners in SmartDok.
Felipe Mury Botelho
Lead Product Operations, Zenchef
Productboard AI has allowed us to collect, triage, and make decisions based on feedback from hundreds of restaurants across six countries and in eight different languages. It doesn’t matter how many languages my PMs speak; with Productboard, all feedback is valid and quickly digested.
Productboard AI is available as a paid add-on for customers on the Pro, Scale, and Enterprise plans. Please reach out to your account team on how to add Productboard AI to your workspace.
Productboard AI is powered by OpenAI’s solutions. If you choose to use Productboard AI, you agree to OpenAI being a subprocessor of your data. For more information, please review Productboard’s AI Terms and list of Subprocessors. You can find more details about OpenAI’s data security, privacy, and compliance on OpenAI Security Portal.
Your data in Productboard is subject to all of our standard security controls and data protection practices. Productboard will not use your data to train and improve models for other customers. We also do not permit our third-party subprocessors to use your data to train their Al models. Productboard only sends the data necessary for the AI functionality to work on a per-feature basis – more detail here.
Knowledge workers today have many options when it comes to AI. But for product teams, here’s what makes Productboard AI special:
