May 12, 2022
8:00 am
Everyone who has done user interviews has mishaps: from customers not showing up to your questions not quite getting as much detail as you were hoping for. This session will help you debug some common issues with customer interviews and have plenty of time for Q&A to address issues you’ve faced yourself.
Michele Hansen is Co-Founder of Geocodio, an independent SaaS. Prior to that, she was a Product Manager at The Motley Fool. She is also co-host of the Software Social Podcast and author of author of Deploy Empathy, a practical guide to interviewing customers.
