Invest in customers in your product direction by sharing what’s planned and what’s in progress.
Collect feedback from colleagues & customers on your feature ideas to learn which would be most valuable.
“There’s full transparency from the word of the customer or prospect all the way up through our decisions.”
Provide an outlet for customers to share new ideas you might not have thought of.
Share all the features you’ve launched lately to keep customers informed and maximize the value they’re getting from your product.