At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.
That is why we have centered the functionality of our Product Management Platform around understanding customers, competitors, feedback, and user research. We've built a unique set of capabilities designed to distill critical customer insights to inform key product decisions.
The Insights team at Productboard oversees this critically important set of capabilities and the underlying platform that centralizes data about the market, including information on customers and competitors, user feedback, and research from interviews, emails, support tickets, social media conversations, app reviews, direct customer requests, and more.
We're seeking a seasoned Principal Product Designer to become a key part of this critical team. In this role, you'll be responsible for owning and developing the entire product area related to customer insights. You'll work broadly across our platform to ensure that all our capabilities are fundamentally customer-centric. You’ll also raise the bar of Design craft – visual execution, engaging interactions, usability and overall user experience of the product.
You will play a pivotal role in driving both design and execution to stay ahead of our competition. The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space.
Our product is driven by a strong product-led motion, and you will be among people who understand the challenges of simplifying complexity without compromising functionality for large enterprises.
This role is based in our San Francisco office, where you will work closely with your product management and engineering colleagues on-site at least three days a week to ensure the close alignment necessary for the highly innovative nature of your work. You will also collaborate with several other globally located product teams and have the opportunity to travel to Prague and other European destinations.
At Productboard, we believe in providing you with a comprehensive compensation and benefits package that reflects our commitment to your well-being and professional growth. Here's what you can expect:
Salary range: $216,800 - $287,300. The pay range for this job level is a general guideline only. Multiple factors, such as your location, experience, depth of knowledge, as well as internal equity, may be considered in extending an offer.
Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.
That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.
With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
We are a very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, successes, and failures.
Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!
We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.
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