Building customer retention into your product management process
As a product leader, how do you factor customer retention into your product plans when acquiring customers so often takes the front seat?Bella Renney, Head of Product at tray.io, shares her insights on the topic. You’ll learn:
Creative ways to uncover the needs of current users
How to use qualitative data to build strong customer relationships and engagement
The metrics you can leverage that specifically speak to retention
About Bella Renney
Bella Renney is Head of Product at tray.io.
How do modern product leaders build products that people love?
As product managers, we all want to achieve excellence in our craft. But what constitutes an excellent product in the first place? What strategies, processes, and mindsets are employed by the world’s best product makers?
In our Age of Product Excellence webinar series, you’ll get an inside look at what it takes to build today’s most beloved products — from vision to strategy to execution.