Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.
Customer engagement
Bridge the divide between product teams and customers by inviting users to provide feedback on your plans and contribute ideas of their own. Then close the loop to keep customers informed and ensure they feel heard.
Validate ideas and plans with customers and collect valuable inputs to inform your approach.
Help customers understand where your product is headed and provide an outlet for them to provide inputs.
Close the loop with tailored progress updates to spark delight and drive adoption of newly launched features.
Product portal
Share product ideas under consideration or features that are planned and invite customers to vote on what matters most to them, provide feedback, or submit ideas of their own.
Interactive Product Portal
Collect feedback on ideas & plans
Feature idea submission
Customizable feedback forms
Valuable customer feedback
Access any customerās past requests and provide updates on your product teamsā progress toward delivering on them.
Customer request tracking
Centralized feedback repository
Link user insights to feature ideas
Ā Ā
Close the feedback loop
As features progress, close the feedback loop by updating all customers who have shared related feedback. Share all recently launched features to drive adoption of your latest product capabilities.
Share launched features
See all who requested a feature
Send customer updates on planned features
Ā Ā
āBeing agile and lean is more important than ever. With Productboard, we can quickly sift through insights, reach out to customers, and reduce the time needed for research and validation.ā
Product Manager, Fathom
āWe frequently talk to our customers about what their needs are and how they're using our platform today. And when that data is captured, it's super helpful for us to use the verbatim feedback. We can show them related opportunities weāve identified and the solutions weāre building.ā
VP of Product, Relativity
āClosing the feedback loop has rebuilt trust between product and customer success. And that in turn incentivizes our colleagues to put more, and better, data into the system ā which continues the virtuous cycle of making valuable data available for product.ā
Senior Product Manager, Axon
āNow, product has this really close connection with sales to be sure that what we build based on customer feedback is resonating in the actual market.ā
Director of Product Experience, Zapier
āIāve watched our customer-facing teams change how they respond to feature requests in real-time. They jump straight to the Portal, log votes, and are much more comfortable engaging customers on whatās coming.ā
Senior Product Manager, Arena (PTC)
āBeing agile and lean is more important than ever. With Productboard, we can quickly sift through insights, reach out to customers, and reduce the time needed for research and validation.ā
Product Manager, Fathom
āWe frequently talk to our customers about what their needs are and how they're using our platform today. And when that data is captured, it's super helpful for us to use the verbatim feedback. We can show them related opportunities weāve identified and the solutions weāre building.ā
VP of Product, Relativity
āClosing the feedback loop has rebuilt trust between product and customer success. And that in turn incentivizes our colleagues to put more, and better, data into the system ā which continues the virtuous cycle of making valuable data available for product.ā
Senior Product Manager, Axon
āNow, product has this really close connection with sales to be sure that what we build based on customer feedback is resonating in the actual market.ā
Director of Product Experience, Zapier
āIāve watched our customer-facing teams change how they respond to feature requests in real-time. They jump straight to the Portal, log votes, and are much more comfortable engaging customers on whatās coming.ā
Senior Product Manager, Arena (PTC)
āBeing agile and lean is more important than ever. With Productboard, we can quickly sift through insights, reach out to customers, and reduce the time needed for research and validation.ā
Product Manager, Fathom
āWe frequently talk to our customers about what their needs are and how they're using our platform today. And when that data is captured, it's super helpful for us to use the verbatim feedback. We can show them related opportunities weāve identified and the solutions weāre building.ā
VP of Product, Relativity
āClosing the feedback loop has rebuilt trust between product and customer success. And that in turn incentivizes our colleagues to put more, and better, data into the system ā which continues the virtuous cycle of making valuable data available for product.ā
Senior Product Manager, Axon
āNow, product has this really close connection with sales to be sure that what we build based on customer feedback is resonating in the actual market.ā
Director of Product Experience, Zapier
āIāve watched our customer-facing teams change how they respond to feature requests in real-time. They jump straight to the Portal, log votes, and are much more comfortable engaging customers on whatās coming.ā
Senior Product Manager, Arena (PTC)
See firsthand how Productboard can help you earn customer buy-in.
Align every product team's priorities with product objectives and business goals.
Centralize customer feedback and identify key user insights to inform product decision-making.
Align all stakeholders around interactive roadmaps that reflect your latest plans.
Standardize your product processes to consistently deliver high-impact products.
