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Sales colleagues can push product insights from Gong into Productboard by highlighting snippets in auto-transcribed call notes.
When pushing product ideas, requests, and feedback into Productboard, colleagues can provide additional context to help the product team understand the underlying user need.
Product insights arrive directly onto Productboard’s Insights board, where product managers can highlight the most relevant insights and link them to related feature ideas.
Sort and filter feature ideas to see which would have the greatest impact on all customers, or those in a given segment. For each feature, see all related user insights in their original context.
The Gong.io integration was built on the Productboard Notes API. The API allows you to capture product ideas, requests, and feedback from any source and import them as notes on your Insights board. Build an integration for your own use or partner with us to build something for the broader product community.