Search & analyze customer feedback 6x faster. Productboard Spark - the AI for PMs.

Join the waitlist

Backend Product Engineer (Customer Centricity Team)

Prague, Czechia

About the Role:

We’re looking for a Backend Engineer (Kotlin or a Java Engineer excited to transition to Kotlin) to join join our Customer Centricity team, one of the most critical parts of Productboard that differentiates us from our competitors. You’ll work on complex, user-facing features that help our users understand what features and initiatives do their customers need the most.
In this role, you’ll collaborate daily with our Product ManagerProduct DesignerEngineering Manager, and other engineers at various levels—from junior to staff. You’ll be a key contributor to architecture discussionscode reviews, and observability efforts, leveraging Kotlin & Spring Boot on the backend within a distributed environment using federated GraphQL for data fetching.
Beyond hands-on coding, you’ll play an important role in contributing to our culture of customer-centricity, collaboration, and ownership. As part of a hybrid work setup, you’ll join us frequently in our Prague office to foster deeper connections with your peers, while still having the flexibility to collaborate remotely. If you’re excited to shape the future of a high-impact, feature-rich product area alongside an experienced team, we’d love to hear from you!

What You’ll Achieve

  • Build End-to-End Features: You’ll craft intuitive, performant frontends in React while building and refining the backend systems that power them. Your work will directly impact thousands of product teams worldwide.
  • Develop Across the Entire Tech Stack: You’ll work comfortably across backend services (Kotlin, Ruby, GraphQL, Postgres) and frontend (React, TypeScript), ensuring seamless integrations and cohesive user experiences.
  • Solve Complex Product Challenges: You’ll bring your creativity to tackle challenging technical and product problems, being involved in every phase of development—from concept to implementation and beyond.
  • Collaborate Cross-Functionally: You will work closely with product managers, designers, and other engineers to deliver impactful results in an iterative, learning-focused development process.
  • Gain Customer Insight: By understanding customer needs and usage patterns, you will inform design decisions and shape features that resonate with users.
  • Drive Observability and Quality: You will contribute to building scalable, observable systems, ensuring that both backend and frontend components are robust and easy to maintain.
  • Grow Professionally: You’ll continue to develop your skills and grow your expertise within a culture that encourages continuous learning and experimentation.

Skills You’ll Bring

  • Backend Expertise: Strong experience with Kotlin (or Java), Ruby, or similar languages, with a solid understanding of designing APIs and working with relational databases.
  • Pragmatic & Business-Oriented: You balance craft, speed, and business impact, choosing practical solutions over chasing trends.
  • System Thinking: You understand how frontend, backend, and infrastructure work together, and how to optimize performance across the stack.
  • GraphQL Experience: Familiarity with GraphQL, ideally with federated architecture, and an understanding of effective schema design.
  • Collaborative and Empathetic: You communicate effectively, respect diverse perspectives, and prioritize building a positive, inclusive team culture.
  • Focused on Delivery: You prioritize well, aligning your work with customer and team goals, while delivering incremental value.
  • User-Centric: You build with customer needs in mind, making thoughtful trade-offs to balance speed, quality, and user impact.
  • Curious and Adaptable: Eager to learn new technologies, patterns, and systems, and unphased by managing multiple projects in a dynamic environment.
  • Startup Mentality: Self-motivated, adaptable, and able to thrive in an environment with both stability and room for individual impact.

Nice to Haves

  • Technical Depth: Advanced skills in areas such as GraphQL, frontend performance optimization, distributed systems, or infrastructure automation.
  • UI/UX Sensibility: An eye for design and user experience that helps create polished, intuitive interfaces.
  • Infrastructure Interest: Familiarity with cloud environments (AWS), CI/CD pipelines, or observability tools.
  • Diverse Interests: Passions outside of tech are valued and enrich our team’s perspectives.

What’s in it for you?

  • Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches product management.
  • Your customers are among the best product teams globally, giving you a unique opportunity to learn and advance your craft.
  • Join a mission-driven company where you can shape our product, customer experience, and the future of our category.
  • Collaborate with talented, passionate people who care about building meaningful products.

You can look forward to the following benefits

💰Stock options
💻 MacBook + 34″ monitor
📚 Budget for online courses, books, and conferences
🏝️ 5 weeks of vacation + 9 sick days
🫶 Volunteer Days for you to help causes close to your heart
🥕 Carrot Fertility Benefits
🥗 Free snacks, drinks, and yummy catered lunches
🏋️‍♂️ MultiSport card to access sports facilities
⏰ Flexible working hours and home office
🧑‍🧑‍🧒‍🧒 Parental benefits
🗣️ Language lessons
🍀 Mental Wellness Program to support your well-being and self-care

About Productboard

At Productboard, we’re on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap.
Headquartered in San Francisco with offices in Prague and Brno, Czechia, we’re backed by some of the world’s most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer.
We’re proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world’s leading unicorn companies. Well-funded and financially disciplined, we have the stability and runway to build boldly for the long term.
Over the past few years, we’ve rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we’re entering an exciting new phase with Productboard Spark, our AI-first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions.
Join us as we build the future of product management.

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured every day
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, successes, and failures.
Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product!
Check out our LinkedIn Life page, or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.
Equal Opportunity Employer Statement
We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

Not seeing the application form? Apply using this link instead.