Location: San Francisco Bay Area / Remote Eastern Time zone preferred
About the Role
We’re looking for a strong People Operations Specialist to join our People team at Productboard. This role is foundational to how we support our employees and leaders across Europe and North America.
You’ll play a hands-on role across the full employee lifecycle for a workforce of roughly 300 people. This is a great opportunity for someone who enjoys operational ownership, loves getting the details right, and cares deeply about creating a positive employee experience at scale.
What You’ll Own
Onboarding and offboarding: Manage the full employee lifecycle, ensuring smooth, thoughtful entry and exit experiences.
Performance management: Support two annual performance cycles, including extensive Excel and Google Sheets preparation.
People data management: Maintain accurate employee records while safeguarding sensitive and confidential information.
Compliance and legal operations: Keep SOPs current and ensure HR processes align with labor laws, regulations, and internal policies.
Training and development support: Partner with HRBPs to coordinate training programs, track attendance, and support career growth initiatives.
Health and safety: Help promote employee well-being by supporting safety policies, reporting processes, and a healthy work environment. This includes vendor management, benefits administration, management of LOAs, support with Maternity leave, Paternity leave processes, etc.
HR technology: Help manage and continuously improve our HRIS (HiBob), partnering closely with our HR Analyst on reporting and automation.
Payroll and benefits administration: Respond to employee questions related to compensation, payroll, and benefits administration.
What You’ll Do
Support multiple HR Business Partners and collaborate closely with recruiting, finance, immigration, and payroll.
Own and support the end-to-end employee experience, from onboarding through offboarding.
Partner with our HR Analyst where needed, and function as a backup to deliver reporting and insights using HRIS data and existing dashboards.
Respond to employee questions related to onboarding, benefits, payroll, immigration, mobility, maternity, paternity, or general LOAs, and general HR processes.
Help create and run people programs that support engagement, recognition, and productivity.
Identify opportunities to improve processes and help implement change thoughtfully and clearly across the organization.
What You Bring
Bachelor’s degree required; MBA or Master’s degree is a plus.
3+ years of experience in an HR Operations or People Operations role, ideally within a fast-growing software company.
Experience supporting a global operation, which may require you to work early mornings in support of European operations if you are based in San Francisco. Or working late evenings, if you are based in the Czech Republic, supporting North America operations.
Comfort working in a fast-paced environment where priorities evolve, and details matter.
Strong written and verbal communication skills, with the ability to engage confidently with senior leaders.
Solid project and stakeholder management skills.
Hands-on experience with HRIS platforms, ideally HiBob, and strong skills in Excel, Google Sheets, and the Google Workspace.
Comfort presenting to groups, particularly when supporting new-hire onboarding.
Ability to work in-office at our San Francisco or New York office.
Who Thrives in This Role
You’re someone who enjoys doing many things well, every day. You bring patience, curiosity, and care to your work, and you take pride in being a steady, reliable presence for employees and leaders alike. You’re energized by operational ownership and motivated by making work better for others.
The expected base pay range for this position in the San Francisco area and New York area is $104,000 - $133,000. In addition to the base pay, this role is eligible for competitive equity awards and benefits.
Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.
About Productboard
At Productboard, we’re on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap.
Headquartered in San Francisco with offices in Prague and Brno, Czechia, we’re backed by some of the world’s most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer.
We’re proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world’s leading unicorn companies. Well-funded and financially disciplined, we have the stability and runway to build boldly for the long term.
Over the past few years, we’ve rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we’re entering an exciting new phase with Productboard Spark, our AI-first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions.
Join us as we build the future of product management.
About our culture
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
People feel empowered, supported, and included
Trust and transparency are built into the way we work
Creativity, curiosity, and continuous improvement are encouraged and nurtured every day
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, successes, and failures.
Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product!
We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.
