Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.
Sync accounts, opportunities, and related data from Salesforce to identify the needs of your target customers and segments.
Import all your Salesforce accounts to Productboard so incoming feedback will always be attributed to the right customer company. Easily reference important company data like number of paid seats or MRR.
Create rule-based dynamic customer segments based on account attributes you’ve synced with Salesforce
(e.g., enterprise companies with ARR > $20k).
Review aggregated data within each segment to learn more about companies it contains (e.g., the average MRR, ARR range, or average number of admins).
See which features matter most to each segment based on real feedback from customers.
Retain VIP customers, reduce the risk of churn, and identify the best features for attracting prospects in your target market segment… These are just some of the use cases for Productboard’s dynamic customer segmentation!
Read 10 use cases for customer segmentation
Automatically capture valuable product feedback left in Salesforce opportunity fields, such as Won reasons or Loss reasons.
Calculate the value of each feature idea based on the total value of all opportunities containing related feedback. See which features matter most to specific customers or segments.
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