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Gainsight PX is a popular solution for understanding user behavior in your application, driving product adoption, and collecting user feedback. But when you capture user feedback using Gainsight’s in-app widget, how can you ensure it’s getting put to use?
With the Productboard Gainsight integration, you can easily route all ideas, requests, and feedback submitted by users through the Gainsight Knowledge Center Bot straight to your Productboard Insights board. From there, product managers can identify valuable insights and link them to related feature ideas, so they’ll be on hand for every prioritization and design decision.