About the role

At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.

That’s why we have designed our Product Management Platform with a strong focus on customer needs and market insights. We’ve developed a unique set of capabilities to extract key customer insights, guiding product prioritization and shaping the product roadmap.

As we continue to evolve our platform, leveraging AI and ML has become a strategic priority. These technologies enable deeper insights and automation, helping our customers drive innovation and boost productivity.

We’re hiring a Senior Product Manager to lead the development of Productboard’s AI-powered experience and the next generation of product analytics and reporting.

This role is at the center of our AI transformation — combining product vision, execution, and commercial ownership. You’ll define how modern product teams engage with customer feedback and measure product performance, while building agent-powered workflows that surface insights, inform decisions, and drive impact.

You won’t just be building features — you’ll own the success of your product. That includes partnering with go-to-market teams, leading product launches, and driving adoption to ensure we deliver business outcomes at scale.

Your responsibilities

• Define end-to-end agentic experiences, helping product teams understand and act on feedback at scale
• Lead the evolution of Pulse, our AI-powered customer insights engine, into a proactive, intelligence-driven product area
• Own the strategy and execution for AI-powered reporting and analytics that deliver insights across the product lifecycle
• Build and refine agentic workflows that automate common PM tasks and deliver contextual recommendations through intuitive UI
• Partner with design and engineering to ship world-class, AI-native product experiences
• Collaborate closely with marketing, sales, and customer success to launch and scale your product in the market
• Drive adoption, collect feedback, iterate on key workflows, and ensure commercial success
• Align cross-functional stakeholders around your product strategy and roadmap
• Evangelize newest trends, and best practices of building AI products while staying up to date with industry trends, competition, and best practices.

About you

• 6+ years of product management experience, with at least 2 years in AI, machine learning, or data-centric product areas
• Experience shipping products related to customer insights, reporting, analytics, or workflow automation
• Strong product sense and the ability to turn ambiguous customer problems into elegant solutions
• Proven ability to launch new products and drive GTM execution in partnership with sales, marketing, and success
• Experience building 0→1 products and navigating ambiguity with confidence
• Familiarity with agentic workflows or a strong interest in applying agent-based product design
• Excellent communication skills; you bring teams together and clearly articulate vision, strategy, and value
• High agency, business-oriented mindset, and a strong sense of ownership over both product quality and outcomes
• Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally.

What’s in it for you?

• Be part of building the world’s first and best Product Management Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.
• Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.
• Collaborate with a talented and passionate team, dedicated to making products that matter, together.

Why You'll Love Working Here:

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Opportunity to impact the trajectory of a high-growth product organization.
• Collaborative, team-oriented culture with smart, innovative colleagues.
• Competitive salary and benefits, including stock options.

The Offer:

• Competitive compensation, stock options, company 401k
• A budget for your professional development and ongoing learning
• Flexible PTO and paid sick days
• Life insurance and disability coverage
• Carrot Fertility Benefits
• 1 Volunteer Day per year for you to help causes close to your heart
• 8 weeks of Paternity leave and 12 weeks of Maternity leave
• Mental Wellness Program to support your well-being and self-care
• Company contribution to gym and wellness memberships
• Commuter benefits
• Company contribution and access to best-in-class health benefits and your own Soulmio membership
• Hone – Live, interactive learning programs for managers, leaders, and teams

The expected base pay range for this position in the San Francisco area is $166,125 - $221,500. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.

About Productboard

Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,500 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.

• Join at the golden startup age — established stability with large space for innovation and individual impact
• You’ll enjoy an exciting team atmosphere, building a whole new category of software
• You can help change the way that products are built all over the world
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
• We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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