As the Senior GTM Strategy & Operations Manager, you will be aligned with our Sales & Marketing teams and collaborate closely with leadership to become a subject matter expert in these areas of the business. Your responsibilities will include conducting in-depth analysis of segment performance, leading business reviews, and offering strategic recommendations to enhance performance and operational efficiency. In this role, you will play a key role in optimizing the effectiveness and impact of Productboard’s Sales & Marketing teams.
Key Responsibilities:
Strategic Analysis and Data-Driven Support
Conduct in-depth analysis of segment performance to identify trends, insights, and growth opportunities.
Provide data-driven recommendations to leadership to optimize business strategies and improve decision-making.
Define and standardize metrics for Sales & Marketing functions, working with Analytics, Data Engineering and Finance to build and support reporting and dashboards.
Collaborate with cross-functional teams to assess market dynamics and competitive landscape.
Operations and Planning
Lead the creation and execution of GTM operational plans, including process development and system optimization for Sales and Marketing, ensuring alignment with company objectives.
Streamline processes to improve operational efficiency across GTM teams.
Develop and maintain processes and workflows, ensuring consistency and scalability across teams.
Program Execution
Drive the successful execution of programs within Sales & Marketing, from planning through to completion (e.g., signal-based outreach, territory carving, account tier segmentation, and engagement playbooks).
Identify and mitigate potential risks to ensure programs are delivered on schedule and within scope.
Track and report on the progress of GTM programs, ensuring alignment with business objectives and performance targets.
Comp Plan Development
Design and implement sales comp plans aligned with company goals, market trends, and employee performance metrics.
What You Bring:
5+ years of experience in sales and/or revenue operations, sales or customer ownership within a technology company or other strategy-focused roles.
Excellent analytical skills with the ability to convert data into actionable insights and clearly communicate the reasoning behind them, along with recommended solutions.
Experience with GTM systems (e.g. SFDC, Gong, Outreach) and business intelligence tools (e.g. Looker)
Experience leading meetings with diverse stakeholders and translating data into actionable insights.
A strong natural curiosity for working with data, with ability to identify and uncover interesting trends, patterns, and insights that drive strategic decision-making and business growth.
Proven ability to manage multiple projects simultaneously, stay highly organized, and drive initiatives to successful completion.
Why You'll Love Working Here:
Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
Opportunity to impact the trajectory of a high-growth product organization.
Collaborative, team-oriented culture with smart, innovative colleagues.
Competitive salary and benefits, including stock options.
The Offer:
Competitive compensation, stock options, company 401k
A budget for your professional development and ongoing learning
1 Volunteer Day per year for you to help causes close to your heart
8 weeks of Paternity leave and 12 weeks of Maternity leave
Mental Wellness Program to support your well-being and self-care
Company contribution to gym and wellness memberships
Commuter benefits
Company contribution and access to best-in-class health benefits and your own Soulmio membership
Hone – Live, interactive learning programs for managers, leaders, and teams
The expected base pay range for this position in the San Francisco area is $150,000 - $180,000. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.
About Productboard
Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.
That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,500 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.
With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.
Join at the golden startup age — established stability with large space for innovation and individual impact
You’ll enjoy an exciting team atmosphere, building a whole new category of software
You can help change the way that products are built all over the world
We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture
About our culture
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
People feel empowered, supported, and included
Trust and transparency are built into the way we work
Creativity, curiosity, and continuous improvement are encouraged and nurtured every day
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.
Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!
Equal Opportunity Employer Statement
We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.
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