Introducing Productboard AI: Make What Matters, Even Faster

Introducing Productboard AI: Make What Matters, Even Faster

Product teams have always been the center of innovation, propelling their organizations towards their vision of the future. In today’s environment, companies are placing big bets on R&D to carry them through this downturn and thrive on the other side. 

According to Productboard’s recent survey of 300+ C-level executives and product leaders, more than 80% plan to spend the same or more on R&D this year, even as many companies are cutting overall spend. 

But for product teams, that means higher stakes, more urgency, and increased pressure to bring the right products to market.

The challenge for product teams

Product teams are already facing a set of persistent challenges: information overload, endless meetings, and time-consuming tasks, which make it harder to spend time on what matters — defining the right strategy, collaborating with cross-functional partners, and engaging and listening to customers. As a result, product teams risk missing important information, making the wrong product decisions, or moving too slowly, ultimately costing the business their competitive edge.

Introducing Productboard AI

Today, we are thrilled to announce Productboard AI to help you overcome these challenges, and take your product practice to a whole new level. Our mission is to revolutionize the world of product management, and we envision a future where AI makes the product manager’s role even more impactful and fulfilling.

For over a year, we’ve been infusing intelligence into our platform – with capabilities that identify recurring topics in your feedback, help you understand the sentiment of notes, suggest new feature ideas, and more.

Now, with brand new AI capabilities from Productboard, product managers can analyze customer feedback at scale, make better-informed decisions, reduce the risk of failures, streamline routine tasks, and collaborate more effectively.

Where we’re starting

The first set of Productboard AI capabilities – either already available in beta or shortly – will empower product teams to:

Understand customer needs, instantly

With AI summaries of trending topics within customer feedback, you can uncover insights and ideas you might have otherwise missed. Improve product decisions and ensure your teams are building what customers really need.

Write feature specs at lightning speed

Jumpstart feature specs in seconds that draw upon existing customer feedback and requests. Productboard AI can automatically draft common elements such as problem statements, pain points, common themes, and desired outcomes – giving you time back to focus on high-value work.

Uncover key feedback inside long conversations

Productboard AI extracts the most important gems from deep within support conversations, emails, and messaging threads. Save time and make better-informed decisions while removing the burden of sifting through long conversations and threads.

“Almost all of our clients are looking into AI to boost internal productivity or bring intelligent digital experiences to their customers. 

We're excited to see Productboard integrate the latest AI seamlessly into their purpose-built platform. Now, product teams will be able to stay in flow, be more responsive to customer needs, and deliver high-quality products even faster.”

  — Will Womble, CEO, Umbrage (part of Bain & Company)

How is Productboard AI different?

First, Productboard AI draws upon an unparalleled combination of data that already lives inside Productboard – from your customer data and feedback from multiple sources, to your unified roadmap and feature ideas. Applying AI across your unique “web” of data will unlock new value in a way that’s not possible with generic tools.

Second, we’ve customized our solution to the product manager’s day-to-day job, based on modern best practices. Productboard AI automatically extracts feedback and generates insights that are most relevant and useful for what product teams are looking to accomplish.

Finally, our AI is built into the flow of your work. You can stay productive and avoid unnecessary context switching. Within Productboard, you’ll be able to immediately use new insights and drafts, connecting the dots from within your product source of truth.

Look out for (a lot) more to come

We’re still in the 1st inning – we have many more exciting AI capabilities in the works, and we can’t wait to show you what we have planned. 

For example, in the near future, you’ll be able to ask any product discovery question, and our AI will immediately find and attach all relevant feedback, as well as provide a summary answer. You’ll have an AI co-pilot that helps you refine your ideas, avoid blind spots, and uncover your next big opportunity.

We’re relentlessly innovating to help you harness the power of AI, integrated seamlessly into your day-to-day work – so that you can build the extraordinary products of today and tomorrow.

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