Taking customer centricity to the next level: the art and science of product integrations
Chris Selden and Jeremy Alexander
On March 17, 2022, Chris Selden (Senior Product Manager at Amplitude) and Jeremy Alexander (Product Manager, Ecosystems and Integrations at Productboard) came together to share how they approached the work that went into building the new Productboard and Amplitude integration. Check out:
A demonstration of the integration
How they each approached the partnership strategy
How they decided upon the use cases they were going to solve for when planning the integration
Questions they asked customers to get at the root of what problems this integration could solve
What considerations need to be addressed when building an integration between two companies of this scope and scale
What was critical to establishing the base foundation for good partnerships
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