Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.

Learn more

From Feedback to Features:

Building Customer-Centric Product Teams at Scale

Feb 25th, 2025 10AM PST | 1:00 PM EST

Featuring Matt Johlie, Head of Product Operations at Relativity

Live Webinar Building Customer-Centric

Customer-Centric

From Feedback to Features

Join Matt Johlie, Head of Product Operations at Relativity, as he shares how his team transformed their product development process by putting customer insights at the center of every decision. Learn how Relativity successfully shifted from quarterly releases to continuous delivery while maintaining strong customer alignment across their global platform.


In this webinar, you'll learn:


  • How to increase feedback collection through strategic integration of customer touchpoints
  • Proven methods for unifying feedback from support, success, and sales teams into actionable insights
  • Best practices for leveraging AI-powered tools like Productboard Pulse to identify emerging customer needs
  • Techniques for managing the transition from traditional release cycles to continuous delivery without losing customer focus
  • Strategies for demonstrating to customers how their feedback directly influences product decisions


Whether you're scaling your product operations, struggling with fragmented feedback channels, or looking to build stronger customer relationships, you'll gain practical insights for creating a more customer-centric product organization.

newsletter

Join thousands of Product Makers who already enjoy our newsletter