Ground Spark's answers in your product documentation

Overview

Public product docs is a Spark source that indexes your publicly available help center articles and documentation sites. When Spark answers questions, writes specs, or prepares release materials, it draws on what your product is documented to do today. A workspace admin adds the sources once, and every Spark user in the workspace benefits.

Add your docs as Spark sources

Workspace admins add the URLs of public documentation or help center sites in settings. There is no limit on the number of sources, and individual sources can be enabled or disabled without removing them.

Stays current automatically

Every source is re-indexed automatically each night, so Spark's knowledge tracks your docs as they change. A manual Reindex option triggers an immediate refresh after a big documentation update.

Write release materials from what's documented

Ask Spark what's currently documented about a feature, then draft release notes, changelogs, or update summaries directly in Productboard. The output reflects the product behavior your docs describe.

Part of Spark's product knowledge

Help center articles join customer feedback, codebase analysis, product strategy, and workspace documents as sources Spark draws on. Each source added gives Spark a fuller picture of the product.

Setup

Workspace admins can add public documentation sources in Productboard's settings. Sources must be publicly accessible URLs.

1. Go to Settings → Integrations → Spark sources → Help center.
2. Add the URLs of your public product documentation or help center.
3. Manage sources any time — enable or disable individual sources, or trigger a manual reindex. Everything re-indexes automatically every night.