Building a Customer Centric Product Organization

In today's competitive market, truly customer-centric product organizations consistently outperform their peers, yet only 34% of product professionals have fully integrated user feedback into their development process. This comprehensive guide provides product leaders with a practical framework to bridge this gap through six essential pillars of customer-centric leadership.

Inside you’ll find steps for: 

• Building the right foundation for customer empathy
• Setting your standard for customer engagement 
• Making customer evidence a habit
• Amplifying the voice of your customer across the organization
• Leading by example 
• Working from a single source of truth