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Customer Feedback Tool

Customer feedback has been scattered across support platforms, CRMs, Evernote, email spreadsheets, and Google docs for years. Now, it can all be easily consolidated in productboard.

Capture insights from across the organization

You have many customers, but there’s only one of you. Why not scale the process of capturing valuable user insights? Invite colleagues from marketing, sales, and support to submit ideas and requests on behalf of users. With productboard, your colleagues across the org become an extension of the product team.

Capture insights from across the organization

Surface key user insights at just the right time

Ever feel like you put a ton of time, effort, and money coordinating user interviews, only for those findings to get lost in the mix? With productboard you can keep surfacing user insights whenever you reference a related feature idea.

Surface key user insights at just the right time

Confidently prioritize what to build next

For every feature idea, see everyone who’s ever requested it, what they said, and how important it is to them. Use auto-calculated scores to determine how well each feature would address user needs based on actual user feedback.

Confidently prioritize what to build next

Share your product roadmap

Share your plans with colleagues from across the organization so everyone knows where the product is headed and appreciates the tough trade-offs that went into your prioritization decisions.

Share your product roadmap

Preserve existing workflows

You need fewer tools, not more. productboard helps you consolidate user inputs and feature ideas scattered across many systems. Integrate with popular customer touchpoints like Intercom and Zendesk, and hundreds of others via Zapier. When you’re ready, push prioritized features straight into popular dev planning tools like JIRA, Trello, GitHub, and Pivotal Tracker.

Preserve existing workflows
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