SatisMeter’s customers are what make us special. Their input generates new ideas for our product and inspires us to provide the best service we possibly can. Here are some of their stories, both about the original work at their companies, and how they strive to do the best for their own users.
Still wondering what’s possible with SatisMeter? Here are a few of the most popular use cases we see our customers use time and time again, but there’s plenty more where these came from.
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops
We get to know some of our power users and find out why they’re powered by feedback