Maker Mentor

The program is a benefit for and only open to Product Makers community members.

Yes. When you signup, we’ll ask if you want to be a mentor, mentee, or if you want to connect with others for peer support.

Often the struggle in mentoring programs is that there are more mentees than available mentors. Rather than leaving people unmatched, peer pairing offers a way to exchange knowledge, share experiences, and support each other’s growth in a non-hierarchical model where both parties drive the relationship. To participate in this you must also register as a mentor or mentee.

Yes. You’ll have the opportunity as a mentor to indicate the maximum number of mentees you want to support (our default is one) and can increase or decrease this as needed.

We won’t be offering group mentoring to start, but if you’d be interested in this format, please let our community team know as we’ll continue to iterate on this program.

We match on a number of factors and capture information to help us understand your skills, goals, and preferences so we can ensure the best possible match. 

• For traditional mentor/mentee matches, mentors will receive a notification and will have the opportunity to approve or accept mentee requests

• For peer pairing, the peer you’re requesting must approve the match

• Requests will expire in 3 business days

It’s important to find a time and schedule sessions that work for both parties. Before booking a time we suggest connecting with your match before booking. We also highly recommend integrating your calendar so you can easily find available meeting times, send invites, and add video conferencing.

If you integrate your calendar then you will have the ability to auto-add a conference link. If neither of you has integrated your calendars, you can connect offline with the other party to determine what conferencing option works best for you and share the link by leaving the conference option as No Conference and pasting the meeting link in the Location field.

We have a number of available resources to help you get the most from this program:

• Our mentor and mentee playbooks were created by our community team and are continually updated. These are available in our #program-maker-mentor channel in our community.

• Our platform partner, Together, also makes available various resources and learning materials that you’ll find in-app under the Resources tab within the Programs section of the app.

• Pre-session, during the session, and post-session resources are also available in-app to help you get the most out of your time together including conversation guides, checklists, and note-taking options.

We’d encourage you first to stick it out for the few sessions you have and try to make the most of it. However, if you feel your match is not a good fit, you can end the pairing early. We’ll collect feedback from you as to why you decided to finish your pairing early, we’ll notify your mentor and then you’ll be able to pair with another person.

You can pause your participation at any time, but if you have an existing pairing you will first need to end that pairing, as such we encourage you to make changes once your existing match has been completed.

If you need to delete your profile, please reach out to our community team and we can assist you with that.

You can reach out to our community team at any time for help. Our platform partner, Together, also has detailed self-help content available in-app and in their help center.

We’ll collect feedback from you throughout your match program (both qualitative and quantitative), but we are always open to hearing your thoughts and comments and can share them in our #program-maker-mentor channel.