How to get the most out of your PM team

Scott Baldwin May 10, 2023

Synopsis

The product management function can have impossible expectations. Strategy & tactics Ninja. Spiritual Guru of Art & Science. Listening & Messaging Sage. Wizard of peacekeeping between Cats & Dogs. It is near impossible for any individual product manager to be a “Master of All”.

This is a challenge for PM management/leadership since it is their responsibility to get the most out of their team. In this discussion, Jordan will examine why this is such a challenge and the best practices on how to get maximum value from PMs in spite of these challenges. He’ll discuss techniques and tactics such as:

• Letting them lean into what they enjoy
• Identifying their strengths
• Discovering their motives
• Finding their proper role
• Creating a team with “Capability Diversity”

Our speaker

As the Head of Product, Jordan owns the product strategy and roadmap, via high-touch client engagements/research and usage pattern data. At UtilizeCore he is responsible for the challenges facing the facilities service management market and developing innovative solutions to their complex and specialized workflows, margin management, and vendor & client network. Jordan believes in prioritizing the product team’s development, growth, and best practices through mentorship and training. In addition, Jordan has run advisory boards, Win/Loss analysis, and competitive analysis.

Prior to UtilizeCore, Jordan was Head of Product at Equip ID, a global SaaS provider of the facilities equipment intelligence, and the VP of Product at ServiceChannel, a SaaS platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors.

Jordan holds an MBA and an MS with honors from Boston University, and a BS in Biology from Union College.