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Bending the spoon: The life and times of a behavioral scientist in product

Sep 29, 2022
8:00 am

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Bending the spoon: The life and times of a behavioral scientist in product


Product leaders typically focus on changing behavior directly, designing features and functions that attempt to modify the key metrics that drive profitability.  But behavior change is difficult and after more than two decades of modern product management, too few companies are able to make a substantial impact.  Join behavioral scientist Matt Wallaert for a discussion on science, pressures, and the structured processes that redefine what the product discipline is and can be in this colorful talk full of real-world examples from a variety of industries.

Our speaker

For almost 20 years, Matt Wallaert has been applying behavioral science to practical problems.  After leaving academia, his career as an executive lead from startups to the Fortune 500 and back again, before joining frog (a Capgemini company) as the Head of Behavioral Science, where he focuses on helping organizations build their own applied behavioral science capabilities while building projects with the frog team.

In his book Start At The End and other writings, as well as hundreds of talks from the UN to SXSW, Wallaert details how the cycle of behavioral strategy, insights, design, and impact evaluation can help us build products and services that change behavior.  From the janitor to the CEO, his approachable frameworks show how everyone can incorporate behavioral science into what they do, no PhD required.

Wallaert’s side projects consistently focus on creating greater equity in the world, like GetRaised, which has helped underpaid women ask for and earn over $3.6B in salary increases, and his research reports, like MediocreWhiteMen, blend humor and science to help work toward change.  He can usually be found wearing cowboy boots and gesturing wildly – say hi on Twitter @mattwallaert.