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Build better products using customer insights

Apr 8, 2023

Build better products using customer insights

Every product professional wants to create products that solve real customer problems, are adopted, and delight users.

However, many teams fall short because they fail to uncover the right solutions for their core customers’ underlying needs.

So what’s the answer? Customer insights.

Listen to the on-demand webinar, featuring experts from Productboard and TCGen Inc., as we discuss how you can apply these insights to your product and create feature sets that your customers will love.

Key takeaways:

💡Understand your stakeholders and the context behind their requests

🗣 Create cross-functional alignment for collecting and acting on customer insights

🗺 Synthesize feedback and extract compelling themes to help feed your roadmap

📝 Use the Kano method to delight customers and gain market share