Welcome to the Productboard Academy

We're here to help you achieve product excellence.

Join our upcoming Webinars

 
Disclaimer: All names and feedback used in Academy content are for example purposes only and do not reflect real customer names or feedback.
On-Demand Webinar: Quarterly planning
On-Demand Webinar: Quarterly planning
Watch our most popular webinar as we help you transform your backlog into an action plan!
34 min
< 60 minutes Product Features Release planning Deciding what to build next On-demand webinars On-demand but-video Productboard Academy
On-Demand Webinar: Prioritizing with drivers
On-Demand Webinar: Prioritizing with drivers
Narrow down your backlog to your most valuable ideas using custom prioritization criteria.
34 min
< 30 minutes Product Features Deciding what to build next On-demand webinars On-demand but-video Productboard Academy Prioritization
On-Demand Webinar: Productboard & Jira
On-Demand Webinar: Productboard & Jira
Unite your product discovery and product delivery processes with our popular integration.
12 min
< 30 minutes < 60 minutes Product Features Team collaboration Deciding what to build next On-demand webinars Integrations Engineering On-demand but-video Productboard Academy
User Impact Score, Drivers, and Objectives
User Impact Score, Drivers, and Objectives
Productboard gives you three main tools to help you prioritize your work. Here’s a look at the differences between them.
2 min
< 10 minutes Product Features Deciding what to build next auto-registration On-demand Quick tips but-video Productboard Academy Prioritization
Create roadmaps for different audiences
Create roadmaps for different audiences
Tailoring your roadmap to your audience is very easy, and it makes it more likely that your audience will actually use your roadmap and share your vision. We'll show you how to create the best roadmaps for your product, leadership, delivery, and go-to-market teams.
7 min
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps auto-registration Sharing your product vision On-demand Quick tips Leadership but-video Productboard Academy
Notes, Insights, and the User Impact Score
Notes, Insights, and the User Impact Score
What’s the difference between a note and an insight? How do I create insights? What do I get out of it? This video shows you how to connect feedback to features and create better products based on user needs.
5 min
< 10 minutes Product Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy Prioritization
2. Import and organize your backlog
2. Import and organize your backlog
Onboarding
[separator] Step 4: Action customer insights
[separator] Step 4: Action customer insights
separator
[separator] Step 3: Prioritize your backlog
[separator] Step 3: Prioritize your backlog
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1. Import your existing feedback
1. Import your existing feedback
auto-registration Onboarding Productboard Academy
Workbook: Prepare for Launch
Workbook: Prepare for Launch
This workbook is full of great tips to ensure a successful rollout. Get ready to understand customer needs, rock those cross-functional roadmaps, and build products that truly matter.
auto-registration Resources but-resources Onboarding
Productboard & Jira Certification
Productboard & Jira Certification
Leverage the power of Productboard & Jira to transition seamlessly from product discovery to product delivery.
4 Courses
but-certification Certifications Productboard Academy
1. Define your hierarchy structure
1. Define your hierarchy structure
auto-registration but-course Onboarding
Search for Existing Fields
Search for Existing Fields
Here's how to check whether a field already exists before you create it to avoid duplicating work.
1 min
< 10 minutes < 30 minutes < 60 minutes Product Quick tips but-video Productboard Academy
[separator] Step 5: Check those additional resources
[separator] Step 5: Check those additional resources
separator
[separator] Step 2: Create Your Roadmaps
[separator] Step 2: Create Your Roadmaps
separator
Getting Started with Productboard Q&A (Europe)
Getting Started with Productboard Q&A (Europe)
Join this interactive small-group Q&A for Productboard beginners. Experts answer questions and give tips on how to jumpstart efficient product management.
45 min
Getting started < 60 minutes Live training Europe but-live-training Productboard Academy promoted-webinar
3. Start building your hierarchy
3. Start building your hierarchy
auto-registration but-course Onboarding
3. Transform your feedback into actionable insights
3. Transform your feedback into actionable insights
auto-registration but-video Onboarding Productboard Academy
Meet your Productboard workspace
Meet your Productboard workspace
Discover the power of your Productboard workspace with effortless navigation and filter mastery.
10 mins
Getting started < 30 minutes < 60 minutes Product On-demand Courses but-course Productboard Academy
Take your prioritization process into Productboard
Take your prioritization process into Productboard
This course offers a deep dive into Productboard's prioritization pillars, covering the User Impact Score (UIS), Company, and Segment columns, along with essential prioritization tools.
15 mins
< 30 minutes < 60 minutes Product On-demand Courses but-course Productboard Academy Prioritization
Choose the right roadmap for your audience or use case
Choose the right roadmap for your audience or use case
In this course, we'll show you how to create quick, customized roadmaps for different stakeholders so you can engage your audience by telling them the story they care about most.
12 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
On-Demand Webinar: How to become a Productboard power user
On-Demand Webinar: How to become a Productboard power user
Learn our top 5 best practices to advance your Productboard mastery.
23 min
< 30 minutes < 60 minutes Product Features Portal Insights Understanding customer needs Team collaboration Deciding what to build next On-demand webinars Integrations On-demand but-video Productboard Academy
Clean up your workspace
Clean up your workspace
Dive into feature audits, roadmap reviews, insights process re-evaluation, and data field management.
15 mins
Getting started < 30 minutes < 60 minutes On-demand Courses but-course Productboard Academy
On-Demand Webinar: Power up your Product Development Life Cycle with tailored feature boards
On-Demand Webinar: Power up your Product Development Life Cycle with tailored feature boards
Tired of dull data lists derailing your Product Development Life Cycle (PDLC)? Watch our webinar to discover the magic of structured feature boards and how they empower Product Managers like never before.
30 min
< 60 minutes Product Features Team collaboration Deciding what to build next On-demand webinars but-video Prioritization
1. Establish a prioritization workflow
1. Establish a prioritization workflow
auto-registration but-video Onboarding
Collect and process user feedback into insights
Collect and process user feedback into insights
Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand but-course Productboard Academy
Drag and Drop Images as Insights
Drag and Drop Images as Insights
You aren’t limited to text-based feedback. Link images to features for precise contextual feedback!
1 min
< 10 minutes Product Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
Build Customizable Swimlanes
Build Customizable Swimlanes
Customizable swimlanes are unique to each roadmap and help you create precise visualizations.
2 min
< 10 minutes Product auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
Views for designers
Views for designers
Custom views and roadmaps to help designers track their work
7 min
< 10 minutes < 30 minutes < 60 minutes Designer Features Roadmaps Team collaboration auto-registration On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Productboard for Customer Success & Support
On-Demand Webinar: Productboard for Customer Success & Support
In this ondemand webinar, we’ll walk you through everything you need to use in Productboard as a member of a Customer Success or Support team.
31 min
< 60 minutes Customer Success Understanding customer needs Team collaboration auto-registration On-demand webinars On-demand but-video Productboard Academy
Platform engineering with Productboard
Platform engineering with Productboard
How our platform engineering team stays ahead with Productboard
16 mins
< 30 minutes Product Deciding what to build next On-demand webinars Engineering On-demand but-video Productboard Academy
Release planning
Release planning
Learn how to start planning releases with Productboard in three minutes flat using release columns, timeframes, tasks, and a delivery integration.
3 min
< 10 minutes < 60 minutes Product Features Release planning Team collaboration Deciding what to build next auto-registration Integrations Engineering On-demand Quick tips but-video Productboard Academy
Product teams roadmap
Product teams roadmap
We recommend building out your Product team's roadmap first because it contains the most details. Later, it will only take a few clicks to generate simpler versions of this roadmap for other audiences. In this quick tip, you'll see our favorite roadmap for Product teams.
2 min
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps Release planning Team collaboration auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
Build Templates for Feature Descriptions
Build Templates for Feature Descriptions
Feature templates help you get started with new features faster by allowing you to focus on the feature itself and not on setting up its documentation.
1 min
< 10 minutes Product Features auto-registration On-demand Quick tips but-video Productboard Academy
Bulk editing and keyboard shortcuts
Bulk editing and keyboard shortcuts
Here's how you can change the metadata of many notes or features at once and access useful shortcuts (like 'C' - collapse or expand everything on screen!)
4 min
< 10 minutes Product Features Insights auto-registration On-demand Quick tips but-video Productboard Academy
Set permissions for views and products
Set permissions for views and products
Decide which user roles and teams should have access to different views and products to keep everyone from stepping on one another’s toes.
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Connect Google Forms to Productboard
Connect Google Forms to Productboard
You can integrate Google Forms with Productboard by using the Productboard Notes API. Once you configure the API connection with a Google form, whenever a form is submitted, it will be pushed into your Insights board as a Note.
12 min
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration Deciding what to build next auto-registration Integrations Quick tips but-video
Go-to-market teams roadmap
Go-to-market teams roadmap
Sales, Customer Success, and Marketing need to be able to convey your product vision to your customers to get them excited about the future. In this video, we'll show you our favorite roadmap for go-to-market teams.
1 min
< 10 minutes < 30 minutes < 60 minutes Customer Success Sales Marketing Roadmaps Team collaboration auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
Build outcome-driven roadmaps
Build outcome-driven roadmaps
Ready to build roadmaps that organize, align and inspire your entire organization? Start here!
6 Courses
but-certification Certifications Productboard Academy
Sync your Jira issue status
Sync your Jira issue status
Link your Jira issue status to your Productboard feature status. This allows your engineering and product teams to work more closely.
3 min
< 10 minutes < 30 minutes < 60 minutes Product Features Roadmaps Team collaboration auto-registration Integrations Engineering On-demand Quick tips but-video Productboard Academy
Validate and share ideas through the Portal
Validate and share ideas through the Portal
Connect with your customers by collecting feedback at scale, testing ideas and prototypes and celebrating feature releases with the Portal.
30 mins
< 30 minutes < 60 minutes Customer Success Product Portal Sharing your product vision On-demand Courses but-course Productboard Academy
On-Demand Webinar: Survey customers with SatisMeter
On-Demand Webinar: Survey customers with SatisMeter
Integrate customer insights into your product discovery process with SatisMeter, a handy feedback collection tool.
31 min
< 60 minutes Customer Success Product Insights Understanding customer needs Team collaboration On-demand webinars Integrations On-demand SatisMeter but-video Productboard Academy
Enablement decks
Enablement decks
The maker and contributor decks are available for you to customize and leverage in your enablement sessions with all Product stakeholders in the organization: Product teams (makers) and GTM teams (contributors).
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy
Timeframes and Time Horizons
Timeframes and Time Horizons
Timeframes are the foundation of timeline-based roadmaps, and time horizons allow you to round timeframes to suit your audience.
6 min
< 10 minutes Roadmaps Team collaboration auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Create custom prioritization formulas
On-Demand Webinar: Create custom prioritization formulas
Whether you use RICE, WSJF, ROI or your own custom formula, Productboard now supports custom prioritization frameworks.
34 min
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand webinars On-demand but-video Productboard Academy Prioritization
Field mapping and syncing for Azure DevOps
Field mapping and syncing for Azure DevOps
Customize feature data syncing between Productboard and Azure DevOps. Keep engineering teams aligned and save time.
3 min
< 10 minutes < 30 minutes Product auto-registration Integrations Engineering On-demand but-video
Visualize objectives with a matrix view
Visualize objectives with a matrix view
The objective matrix is a prioritization and visualization tool that can help you solidify your strategic priorities.
4 min
< 10 minutes Product Deciding what to build next auto-registration On-demand Quick tips but-video Productboard Academy Prioritization
Takeoff: Rolling out Productboard to your organization
Takeoff: Rolling out Productboard to your organization
Ready to introduce Productboard to other colleagues and teams? We have everything you need! If you've taken the Prepare For Launch course, take this course next.
30 mins
Getting started < 30 minutes < 60 minutes Designer Product Engineering On-demand Courses but-course Productboard Academy
Sync Jira fix versions to Productboard releases
Sync Jira fix versions to Productboard releases
A Productboard release maps to Jira as a fix version. Here's how you can sync the two together and keep everyone aligned so you can spend less time poking around in Jira.
4 min
< 10 minutes < 30 minutes < 60 minutes Product Features Release planning Team collaboration auto-registration Integrations On-demand Quick tips but-video Productboard Academy
Organize feedback using note views
Organize feedback using note views
A note view is a saved group of filters on the Insights board. Here’s how to build and manage them.
4 min
< 10 minutes Product Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
Automating the Microsoft Teams integration
Automating the Microsoft Teams integration
Use Microsoft Teams, Forms, Excel, and Zapier to create an effortless, automated triaging process with beautifully formatted notes.
11 min
< 30 minutes < 60 minutes Customer Success Product Understanding customer needs Team collaboration auto-registration Integrations On-demand Quick tips but-video Productboard Academy
Get to know our redesigned navigation
Get to know our redesigned navigation
Supercharge productivity and immediately access what's most important to you by personalizing Productboard for how you work. Take a quick tour to get familiar with our redesigned navigation.
3 min
Getting started < 10 minutes < 30 minutes < 60 minutes Product Features Insights Team collaboration auto-registration On-demand Quick tips but-video Redesigned navigation Productboard Academy
Launch kit
Launch kit
This deck is available as a resource on how to launch Productboard, create launch video slides, and what to do post-Productboard launch.
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy
Customize Statuses to Reflect your Workflow
Customize Statuses to Reflect your Workflow
Statuses should be customized to better suit your workflow. Here’s how.
4 min
< 10 minutes auto-registration On-demand Quick tips but-video Productboard Academy
Kanban Delivery Roadmaps
Kanban Delivery Roadmaps
Our favorite roadmap for Product teams to help you track the progress of your delivery teams.
2 min
< 10 minutes < 30 minutes < 60 minutes Roadmaps auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Roll out Productboard to other teams
On-Demand Webinar: Roll out Productboard to other teams
Enable frontline teams (like Sales and CS) to collect useful feedback and access the right roadmaps. This ondemand webinar is intended for admins.
31 min
Getting started < 30 minutes < 60 minutes Product Roadmaps Insights Team collaboration On-demand webinars Sharing your product vision Integrations On-demand but-video Productboard Academy
Discover Candidates for Research Calls
Discover Candidates for Research Calls
Some customers have more to say about your product than others, and those are the ones you want to book research calls with. Here's how Productboard can help you find your most enthusiastic customers to interview.
5 min
< 10 minutes < 30 minutes < 60 minutes Designer Product Insights Understanding customer needs Deciding what to build next auto-registration Quick tips but-video Productboard Academy
Navigating a roadmap as a Contributor
Navigating a roadmap as a Contributor
As a contributor, accessing the roadmap is vital for effective collaboration. This quick tip will give you through how to navigate through a roadmap, engage with the rest of the team, and use filters to surface the information relevant to you.
1 min
< 10 minutes < 30 minutes < 60 minutes Roadmaps Team collaboration auto-registration On-demand Quick tips but-video
Establish a feedback management process
Establish a feedback management process
In this course, we'll show you how to bring consistency and order to your feedback collection. Learn how to involve key stakeholders in your process, and walk through the ingredients of a great feedback management process.
10 mins
< 10 minutes < 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
Leave Comments on Roadmaps
Leave Comments on Roadmaps
Need to ask a question about a roadmap? Use roadmap comments!
1 min
< 10 minutes Product Roadmaps Team collaboration auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
How our engineers use the Jira integration
How our engineers use the Jira integration
Learn how our engineering team uses the Jira integration to get the most out of it!
13 min
< 30 minutes < 60 minutes Features Roadmaps Release planning Team collaboration Deciding what to build next auto-registration Integrations Engineering On-demand Quick tips but-video Productboard Academy
[separator] Step 1: Set up your hierarchy
[separator] Step 1: Set up your hierarchy
separator Productboard Academy
On-Demand Webinar: Manage Insights at scale
On-Demand Webinar: Manage Insights at scale
Part 2 of a 2 part series. Transform into a customer-led product org with these real-life team exercises for faster processing, better prioritization and more productive meetings.
24 min
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration On-demand webinars On-demand but-video Productboard Academy
Centralize insights to uncover customer needs
Centralize insights to uncover customer needs
This course is an introduction to Insights. You'll learn why user feedback is important for building excellent products, how to navigate the Insights board, and how to use the Insights board to collect feedback and turn it into actionable data.
12 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand but-course Productboard Academy
On-Demand Webinar: Extracting insights for reporting with our new APIs
On-Demand Webinar: Extracting insights for reporting with our new APIs
See how our APIs can now support comprehensive reporting, allowing you to integrate Productboard with your own BI tools or dashboards for visibility and reporting on notes, companies, and features.
< 60 minutes Insights On-demand webinars Integrations but-video
Collaborate better with teamspaces
Collaborate better with teamspaces
Organize every team's product information into dedicated teamspaces, helping everyone focus on what's important to their work. Take a quick tour of teamspaces.
2 min
Getting started < 10 minutes < 30 minutes < 60 minutes Product Features Roadmaps Insights Team collaboration auto-registration On-demand Quick tips but-video Redesigned navigation Productboard Academy
On-Demand Webinar: How our Product Marketing team uses Productboard
On-Demand Webinar: How our Product Marketing team uses Productboard
See how our Product Marketing team uses our Productboard workspace to coordinate go-to-market efforts.
9 min
< 10 minutes < 30 minutes < 60 minutes Marketing Features Roadmaps Understanding customer needs Team collaboration On-demand webinars but-video Productboard Academy
Microsoft Teams Integration
Microsoft Teams Integration
You can push feedback from Teams conversations and chats, get an overview of all the feedback you’ve pushed, and even pin important Productboard pages as tabs.
2 min
< 10 minutes Product Team collaboration auto-registration On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Close the loop with Portal
On-Demand Webinar: Close the loop with Portal
Connect with your customers by collecting feedback at scale, testing ideas and prototypes and celebrating feature releases with the Portal.
22 min
< 30 minutes < 60 minutes Product Portal Understanding customer needs Release planning Deciding what to build next On-demand webinars Sharing your product vision On-demand but-video Productboard Academy
On-Demand Webinar: Roadmaps for Sales & Customer Success
On-Demand Webinar: Roadmaps for Sales & Customer Success
Follow along as we create the customer-facing roadmaps every successful product team needs.
24 min
< 30 minutes < 60 minutes Customer Success Sales Product Roadmaps Team collaboration On-demand webinars Sharing your product vision On-demand but-video Productboard Academy
Get to know your Personal and Favorites sections
Get to know your Personal and Favorites sections
Create boards in private before moving them into a shared teamspace and bookmark your favorite boards with a click. Keep your workspace organized so you always know where your work is!
2 min
Getting started < 10 minutes < 30 minutes < 60 minutes Product Features Insights auto-registration On-demand Quick tips but-video Redesigned navigation Productboard Academy
Manage feedback at scale
Manage feedback at scale
In this course, we'll show you how to process large volumes of feedback, and get the right feedback in front of the right people. Finally, we'll show you how to leverage Insights Automation and Insights Trends (Enterprise only) to take your feedback process to the next level.
20 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
On-Demand Webinar: Prioritizing with dynamic segmentation
On-Demand Webinar: Prioritizing with dynamic segmentation
Prioritize the most strategic features for key customers with confidence using Salesforce and other CRM data.
32 min
< 30 minutes < 60 minutes Product Features Insights Understanding customer needs Deciding what to build next On-demand webinars Integrations On-demand but-video Productboard Academy Prioritization
Working with releases
Working with releases
Productboard releases are flexible tools designed to help you track parallel time periods. Here’s how you create them and assign features to them.
3 min
< 10 minutes < 30 minutes < 60 minutes Product Features Release planning Deciding what to build next auto-registration Quick tips but-video Productboard Academy
On-Demand Webinar: How our Product team uses Productboard
On-Demand Webinar: How our Product team uses Productboard
Our most-requested webinar! See how our Product team configured our own Productboard workspace to prioritize ideas, build roadmaps and communicate with customers.
27 min
< 30 minutes < 60 minutes Designer Product Features Portal Insights Team collaboration Deciding what to build next On-demand webinars Sharing your product vision Engineering but-video Productboard Academy
Add Members, Build Teams, and Share Views
Add Members, Build Teams, and Share Views
Proper team team management and sharing protocols are critical to effective use of a collaboration tool like Productboard.
7 min
< 10 minutes Product auto-registration On-demand Quick tips but-video Productboard Academy
Capture customer feedback from different sources
Capture customer feedback from different sources
In this course, we'll show you how easy it is to bring feedback into Product using integrations. We'll also show you how to import existing feedback, how to use the Chrome extension, and how to use Zapier to connect with thousands of tools.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs Integrations On-demand Courses but-course Productboard Academy
Insights: Owners and Followers
Insights: Owners and Followers
Assigning owners and followers to your notes is a great way to build and maintain a healthy feedback process.
3 min
< 10 minutes Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
Leadership roadmap
Leadership roadmap
In this quick tip you'll learn how to create a roadmap for leadership. This is a streamlined, high-level view of your product roadmap, showing how your work supports the company's business goals.
2 min
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps auto-registration Sharing your product vision On-demand Quick tips but-video Productboard Academy
Automating the Slack integration
Automating the Slack integration
Use Slack Workflow Builder and Zapier to create an effortless, automated triaging process with beautifully formatted notes.
12 min
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration auto-registration Integrations On-demand Quick tips but-video Productboard Academy
Productboard's feedback process
Productboard's feedback process
Yes, we use our own software! Here's how your average Customer Success Coach submits feedback, and how your average Product Manager might process it.
10 min
< 30 minutes Product Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
Tag catalog
Tag catalog
One of the most important resources you can create for your organization is a tag catalog. Listing your organization’s tags and describing how each one is used will help contributors submit feedback that gets routed more efficiently.
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy
On-Demand Webinar: Getting started with Insights
On-Demand Webinar: Getting started with Insights
Part 1 of a 2 part series. Turn your customer feedback into actionable data to identify trends, make prioritization decisions and assess product-market fit.
30 min
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand webinars On-demand but-video Productboard Academy
Import new Jira issues automatically
Import new Jira issues automatically
Learn how the Jira integration's auto-importer works and see it in action. This is incredibly useful for maintaining alignment between Product and Engineering.
3 min
< 10 minutes < 30 minutes < 60 minutes Product Features Team collaboration auto-registration Integrations Engineering Quick tips but-video Productboard Academy
On-Demand Webinar: Work smarter with Productboard AI
On-Demand Webinar: Work smarter with Productboard AI
Learn how to uncover insights at scale, improve product decisions, and work faster than ever
< 60 minutes Product Features Insights Team collaboration auto-registration On-demand webinars Integrations but-video
On-Demand Webinar: Redesigned navigation and improved collaboration
On-Demand Webinar: Redesigned navigation and improved collaboration
Get ready to see the newly redesigned navigation and improved collaboration now available in your workspace.
17 min
Getting started < 30 minutes < 60 minutes Product Features Roadmaps Insights Understanding customer needs Team collaboration auto-registration On-demand webinars Sharing your product vision On-demand but-video Redesigned navigation Productboard Academy
Explore Productboard's feedback integrations
Explore Productboard's feedback integrations
Explore Productboard's Feedback Integrations in this video, where we uncover a world of seamless user feedback management.
2 min
< 10 minutes Understanding customer needs Team collaboration auto-registration Integrations On-demand Quick tips but-video Productboard Academy
Using the Product Stakeholders Toolkit
Using the Product Stakeholders Toolkit
A toolkit to establish healthy, ongoing enablement and programs to support your team and protect your investment
Getting started Product Team collaboration auto-registration Resources but-course Productboard Academy
Email templates
Email templates
We know you’re busy and don’t have time to sit around composing emails all day, so we made it easy for you by drafting templates for all the communications you may need to send throughout implementation.
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy
Tagging notes
Tagging notes
Drowning in feedback? Tags are a handy way to find the feedback you need - right away.
2 min
< 10 minutes < 30 minutes < 60 minutes Customer Success Product Insights auto-registration On-demand Quick tips but-video Productboard Academy
Getting started with user feedback
Getting started with user feedback
Ready to get started with insights? This certification will walk you through creating your first insights, importing existing feedback and working with key stakeholders.
6 Courses
Customer Success Product Insights Understanding customer needs Team collaboration Integrations On-demand but-certification Certifications Productboard Academy
Structure your product hierarchy to organize your ideas
Structure your product hierarchy to organize your ideas
Organizing your feature ideas into a simple, flexible hierarchy will help you achieve your Productboard goals faster. Learn how the hierarchy works and choose the right template for your team.
10 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Join an existing Productboard workspace: Getting started
Join an existing Productboard workspace: Getting started
Take these courses if your workspace has already been set up. You'll learn how to find your way around, familiarize yourself with existing boards, create your own boards, and keep your workspace clean. Admins will also learn what options they have for administering the workspace.
10 Courses
Getting started Product Roadmaps Portal On-demand but-certification Certifications Productboard Academy Prioritization
Align everyone around your roadmap
Align everyone around your roadmap
A roadmap is only as useful as its viewers. For many product teams, the first step towards product excellence is simply making sure their product roadmap is kept front and center during day-to-day work! Here are four best practices for aligning your entire company around your roadmap.
10 mins
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Advanced Productboard Q&A (North America)
Advanced Productboard Q&A (North America)
Enhance your Productboard skills by joining this small-group Q&A for seasoned users. Experts dive deeper into questions about advanced features and best practices.
45 min
Getting started < 60 minutes Live training North America but-live-training Productboard Academy promoted-webinar
Managing multiple portals
Managing multiple portals
Creating multiple portals makes it easy to triage feedback from specific audiences automatically. Learn our best practices and tips!
7 min
< 10 minutes < 30 minutes < 60 minutes Portal Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Getting started as a contributor
On-Demand Webinar: Getting started as a contributor
Use Productboard to share frontline requests with your product team. Intended for members of Sales, CS, Design, Marketing and other teams.
31 min
Getting started < 30 minutes < 60 minutes Customer Success Designer Sales Marketing Roadmaps Portal Insights Understanding customer needs Team collaboration On-demand webinars Sharing your product vision Integrations Engineering On-demand Leadership but-video Productboard Academy
Identify the right framework for your organization
Identify the right framework for your organization
In this course, you'll learn how to start building out your hierarchy in Productboard and determine the right structure for your team!
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Standardize features and statuses
Standardize features and statuses
Learn our best practices around creating features, naming them, and assigning the correct status to them, so you and your team can stay aligned.
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Organize all features ideas into our hierarchy
Organize all features ideas into our hierarchy
Is your feature idea backlog a treasure chest - or a junk drawer? One of the biggest benefits product managers see right after switching to Productboard is the ability to organize all of their feature ideas into our flexible hierarchy.
6 Courses
Product Features Deciding what to build next On-demand but-certification Certifications Productboard Academy
Build a sustainable feedback pipeline
Build a sustainable feedback pipeline
In this course, you'll learn how each team contributes to your overall feedback management program. You'll learn how to close the loop with delivery teams, leadership, product marketing, and external customers.
30 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
Scaling your user feedback process
Scaling your user feedback process
Ready to scale your user feedback process? In this certification, you'll learn to organize feedback and involve stakeholders in the feedback process.
5 Courses
Customer Success Product Insights Understanding customer needs Team collaboration Integrations On-demand but-certification Certifications Productboard Academy
Recognize and reward healthy feedback habits
Recognize and reward healthy feedback habits
In this course, you'll learn how to monitor reports to recognize feedback habits, so you can reward your colleagues for their healthy feedback habits.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration On-demand Courses but-course Productboard Academy
Distinguish between good, bad and great roadmaps
Distinguish between good, bad and great roadmaps
What does a best-in-class roadmap look like, and how do excellent product organizations use their roadmaps to drive their entire company forward together? In this course, you'll learn the key elements which make a good roadmap and the rituals and practices which will keep your team focused on your vision.
15 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Map custom fields between Productboard and Jira
Map custom fields between Productboard and Jira
Learn how you can map and sync custom fields between Productboard and Jira
2 min
< 10 minutes Product Features Deciding what to build next auto-registration Integrations Engineering On-demand Quick tips but-video Productboard Academy
Capacity planning with releases
Capacity planning with releases
Using releases as flexible buckets unlocks a lot of new workflows - including capacity planning.
6 min
< 10 minutes < 30 minutes < 60 minutes Product Features Release planning Team collaboration Deciding what to build next auto-registration Engineering Quick tips but-video Productboard Academy
Optimize your workflow with custom fields
Optimize your workflow with custom fields
Custom fields are incredibly flexible. Here’s how each type of field works, and some suggestions on how to use them.
5 min
< 10 minutes Product Features Deciding what to build next auto-registration On-demand Quick tips but-video Productboard Academy
Drivers, definitions & rubrics
Drivers, definitions & rubrics
Check out our customers’ most commonly used drivers, along with their definitions and scoring rubrics.
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy Prioritization
Get to know your Productboard workspace
Get to know your Productboard workspace
Unlock the full potential of Productboard with your workspace's interface tour
Getting started < 10 minutes Product auto-registration but-course Productboard Academy Walkthrough
Advanced Productboard Q&A (Europe)
Advanced Productboard Q&A (Europe)
Enhance your Productboard skills by joining this small-group Q&A for seasoned users. Experts dive deeper into questions about advanced features and best practices.
45 min
Getting started < 60 minutes Live training but-live-training Productboard Academy promoted-webinar
On-Demand Webinar: Best Practices: Redesigned Navigation and Improved Collaboration
On-Demand Webinar: Best Practices: Redesigned Navigation and Improved Collaboration
Get ready to learn the best practices for our newly redesigned navigation and improved collaboration available in your workspace.
17 min
Getting started < 30 minutes < 60 minutes Product auto-registration On-demand webinars but-video Redesigned navigation Productboard Academy
On-Demand Webinar: Synchronize Data Seamlessly with the Jira Field Mapper
On-Demand Webinar: Synchronize Data Seamlessly with the Jira Field Mapper
Unite your product discovery and product delivery processes with our popular integration.
30 min
< 60 minutes Product Features auto-registration On-demand webinars Integrations but-video
Share your roadmaps with other teams
Share your roadmaps with other teams
Learn all the ways you could use to share your roadmaps with other teams to keep them in the loop always
2 min
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps Team collaboration auto-registration Sharing your product vision On-demand Quick tips Leadership but-video Productboard Academy
Build your first roadmap
Build your first roadmap
Ready to share your product vision? In this course, you'll learn how to navigate the Roadmap board and create your very first roadmap!.
5 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Manage your workspace
Manage your workspace
Learn how to master team collaboration with roles, integrations, and automation in this course.
15 mins
Getting started < 30 minutes < 60 minutes On-demand Courses but-course Productboard Academy
Set up your Productboard workspace from scratch
Set up your Productboard workspace from scratch
Take this course if you're setting up a brand new workspace or restarting a dormant one. You'll learn how to build your product hierarchy, implement a prioritization framework, create your first boards and teamspaces, and invite other members into Productboard.
50 mins
Getting started < 30 minutes Product Features Roadmaps Insights Understanding customer needs Deciding what to build next Sharing your product vision On-demand Courses but-certification Productboard Academy
Getting Started with Productboard Q&A (North America)
Getting Started with Productboard Q&A (North America)
Join this interactive small-group Q&A for Productboard beginners. Experts answer questions and give tips on how to jumpstart efficient product management.
45 min
Getting started < 60 minutes Live training North America but-live-training Productboard Academy promoted-webinar
Share your feedback!
Share your feedback!
auto-registration but-course Onboarding Productboard Academy
Get to know the Portal
Get to know the Portal
Productboard's portal is your hub for connecting with customers, simplifying ideas, feedback, and updates.
10 mins
Getting started < 30 minutes < 60 minutes Product Portal Courses but-course Onboarding Productboard Academy
3. Start building your roadmap masterpieces
3. Start building your roadmap masterpieces
auto-registration but-course Onboarding
Where do I find my user role?
Where do I find my user role?
Here's a quick video to show you how you can find out what your user role is.
30 secs
< 10 minutes < 30 minutes < 60 minutes auto-registration On-demand but-video
4. Spark your feature board with your first Insight
4. Spark your feature board with your first Insight
auto-registration but-course Onboarding Productboard Academy
2. Start collecting feedback with our integrations
2. Start collecting feedback with our integrations
auto-registration Onboarding Productboard Academy
Get in touch with our Customer Success team
Get in touch with our Customer Success team
auto-registration Onboarding Productboard Academy
2. Create different boards for each stage of your workflow
2. Create different boards for each stage of your workflow
auto-registration Onboarding Productboard Academy
2. Create impactful roadmaps
2. Create impactful roadmaps
auto-registration Onboarding
3. Start whipping your backlog into shape
3. Start whipping your backlog into shape
auto-registration but-course Onboarding Productboard Academy
1. Choose the right roadmap for your audience or use case
1. Choose the right roadmap for your audience or use case
auto-registration but-course Onboarding
Identify your company's strengths and weaknesses
Identify your company's strengths and weaknesses
This maturity model will help you identify how your product organization is operating right now, and help you understand how other teams work to achieve Product Excellence.
4 min
Getting started < 10 minutes < 30 minutes < 60 minutes Product auto-registration On-demand Quick tips but-video Productboard Academy
Getting started as a contributor
Getting started as a contributor
Take this course if you mainly interact with your product team by providing feedback on behalf of customers. You'll learn how to navigate Productboard, format and contribute good feedback, and how to self-serve information. You'll also gain insight into how your colleagues use the tool.
30 mins
Getting started < 30 minutes < 60 minutes Customer Success Designer Sales Marketing Features Roadmaps Insights Team collaboration On-demand Courses Leadership but-certification Productboard Academy
Establish a prioritization workflow
Establish a prioritization workflow
In this video, we'll take you through setting up basic prioritization workflow that you can customize based on your needs.
4 min
< 10 minutes < 30 minutes < 60 minutes Product Deciding what to build next auto-registration Quick tips but-video Prioritization
Work more flexibly with your Insights
Work more flexibly with your Insights
Insights boards can be integrated into teamspaces to help you organize and analyze feedback that's relevant to you.
1 min
Getting started < 10 minutes < 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration auto-registration On-demand Quick tips but-video Redesigned navigation Productboard Academy
Prepare for Launch: Designing a successful Productboard implementation
Prepare for Launch: Designing a successful Productboard implementation
Getting ready to implement Productboard for the first time? Need help mapping your product process to Productboard? Trying to wrap your head around this whole rollout idea? We have two courses, intended to help organizations get the most value out of Productboard.
45 mins
< 60 minutes Product On-demand Courses but-course Productboard Academy
On-Demand Webinar: Build better roadmaps
On-Demand Webinar: Build better roadmaps
You can probably visualize the roadmaps you need in your head, but how do you translate those ideas into Productboard? This webinar teaches you how to make your dream roadmaps a reality.
20 mins
< 30 minutes < 60 minutes Roadmaps On-demand webinars Sharing your product vision but-video
On-Demand Webinar: Organize your work into a useful hierarchy
On-Demand Webinar: Organize your work into a useful hierarchy
Learn about the pieces of the hierarchy, how to apply them within the Product Area and Jobs to be Done frameworks, and how to recognize and fix problems that arise from poor hierarchy hygiene.
20 min
Getting started < 60 minutes Product Features On-demand webinars but-video
On-Demand Webinar: What's new at Productboard?
On-Demand Webinar: What's new at Productboard?
Discover new product enhancements at Productboard in this webinar!
20 mins
< 30 minutes < 60 minutes Product On-demand webinars but-video Productboard Academy
On-Demand Webinar: Translate your prioritization process into Productboard
On-Demand Webinar: Translate your prioritization process into Productboard
Transform your prioritization workflow into actionable insights with Productboard, visualizing the three pillars of prioritization and establishing it as the go-to system of record for informed product decisions.
25 min
< 30 minutes < 60 minutes Product Deciding what to build next On-demand webinars but-video Productboard Academy Prioritization
Create triage rules with insights automation
Create triage rules with insights automation
Learn to create automated triage rules for feedback insights, optimizing workflow efficiency and customer response.
1 min
< 10 minutes < 30 minutes < 60 minutes Product Insights auto-registration but-video Productboard Academy
Navigating your workspace as a Contributor
Navigating your workspace as a Contributor
Here's a quick tour of Productboard from the Contributor perspective
2 min
Getting started < 10 minutes < 30 minutes < 60 minutes auto-registration On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: Mastering your Productboard workspace organization
On-Demand Webinar: Mastering your Productboard workspace organization
Discover essential pro tips to streamline your digital workspace, ensuring peak efficiency and productivity. Learn how to conduct feature audits, reorganize your hierarchy, review saved boards and roadmaps, and optimize your insights process.
35 mins
< 60 minutes Product Features On-demand webinars but-video Productboard Academy
Safely Activating the JIRA Integration
Safely Activating the JIRA Integration
You can safely turn it on and configure it however you like before information starts flowing back and forth. Here's a video walkthrough if you don't believe us. 😉
2 min
< 10 minutes < 30 minutes < 60 minutes Product Team collaboration auto-registration Integrations On-demand Quick tips but-video Productboard Academy
Clean up your Insights board backlog
Clean up your Insights board backlog
If you need to catch up on old feedback before making progress with new feedback, this one's for you. Here are a few tips for streamlining the insights board and making progress on that scary backlog.
6 min
< 10 minutes < 30 minutes < 60 minutes Product Insights Understanding customer needs auto-registration On-demand Quick tips but-video Productboard Academy
The Productboard Hierarchy
The Productboard Hierarchy
Before you do anything in Productboard, you should know a little bit about how it's structured: it all starts with the hierarchy.
2 min
< 10 minutes < 30 minutes < 60 minutes Product Features Deciding what to build next auto-registration On-demand Quick tips but-video Productboard Academy
On-Demand Webinar: How our Customer Success team uses Productboard
On-Demand Webinar: How our Customer Success team uses Productboard
See how our Customer Success and Go-to-market teams use our Productboard workspace to keep track of customer feedback, identify key releases, and stay on top of product announcements.
13 min
< 30 minutes < 60 minutes Customer Success Sales Features Roadmaps Insights Understanding customer needs Team collaboration On-demand webinars but-video Productboard Academy
On-Demand Webinar: Productboard & Slack
On-Demand Webinar: Productboard & Slack
Learn best practices & shortcuts for our most popular integration.
27 min
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration On-demand webinars Integrations On-demand but-video Productboard Academy
Productboard guide
Productboard guide
We’ve created a template for our Productboard Guide, a handy onboarding document you can share with other teams or new colleagues. It provides a quick introduction to Productboard, with space for you to customize with descriptions of your own workflows and configurations.
< 10 minutes < 30 minutes < 60 minutes auto-registration Courses Resources but-resources Productboard Academy
On-Demand Webinar: Get started with the Jira integration
On-Demand Webinar: Get started with the Jira integration
Transition back and forth between product discovery and product delivery - without interrupting anyone's workflow!
22 min
< 30 minutes < 60 minutes Product Features Release planning Team collaboration On-demand webinars Integrations Engineering On-demand but-video Productboard Academy
Workbook: Organize all features ideas into our hierarchy
Workbook: Organize all features ideas into our hierarchy
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Features Deciding what to build next auto-registration but-resources Productboard Academy
Organize all features ideas into our hierarchy certificate
Organize all features ideas into our hierarchy certificate
Once you've completed all of the Organize all features ideas into our hierarchy click here to receive your certificate.
but-certification Productboard Academy
Join an existing Productboard workspace (Certificate)
Join an existing Productboard workspace (Certificate)
Once you've completed this final quiz the certification will be emailed to you!
auto-registration but-certification Certifications Productboard Academy
Getting started with user feedback certificate
Getting started with user feedback certificate
Once you've completed all of the Getting started with user feedback click here to receive your certificate.
but-certification Productboard Academy
Workbook: Getting started with user feedback
Workbook: Getting started with user feedback
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Workbook: Scaling your user feedback process
Workbook: Scaling your user feedback process
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Scaling your user feedback process certificate
Scaling your user feedback process certificate
Once you've completed all of the Scaling your user feedback process click here to receive your certificate.
but-certification Productboard Academy
Set up your Jira integration
Set up your Jira integration
Ready to set up your Jira integration? This course teaches you how to set up the Jira integration from scratch.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Insights Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Productboard & Jira certificate
Productboard & Jira certificate
Once you've completed all of the Productboard & Jira Certification and passed all of the associated quizzes, click here to receive your certificate.
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses Productboard Academy
How Productboard and Jira work together
How Productboard and Jira work together
In this course, we'll show you how Productboard directly supports the core responsibilities of product managers that can't be carried out in Jira… and it does it while seamlessly integrating with Jira to save product managers time and provide added focus and context for engineers.
30 mins
< 30 minutes < 60 minutes Product Features Roadmaps Understanding customer needs Release planning Team collaboration Integrations Engineering On-demand Courses Productboard Academy
Use the Jira integration in your workspace
Use the Jira integration in your workspace
In this course, you'll learn how to use our Jira integration to unify your product and engineering workflows.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Build outcome-driven roadmaps certificate
Build outcome-driven roadmaps certificate
Once you've completed all of the Build outcome-driven roadmaps courses click here to receive your certificate.
but-certification Productboard Academy
Workbook: Build  outcome-driven roadmaps
Workbook: Build outcome-driven roadmaps
This workbook will summarize some of the key decisions you need to make around roadmaps.
< 30 minutes < 60 minutes Product Roadmaps Team collaboration auto-registration Sharing your product vision but-resources Productboard Academy
Workbook: Organize all features ideas into our hierarchy
Workbook: Organize all features ideas into our hierarchy
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Features Deciding what to build next auto-registration but-resources Productboard Academy
Structure your product hierarchy to organize your ideas
Structure your product hierarchy to organize your ideas
Organizing your feature ideas into a simple, flexible hierarchy will help you achieve your Productboard goals faster. Learn how the hierarchy works and choose the right template for your team.
10 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Identify the right framework for your organization
Identify the right framework for your organization
In this course, you'll learn how to start building out your hierarchy in Productboard and determine the right structure for your team!
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Organize all features ideas into our hierarchy certificate
Organize all features ideas into our hierarchy certificate
Once you've completed all of the Organize all features ideas into our hierarchy click here to receive your certificate.
but-certification Productboard Academy
Standardize features and statuses
Standardize features and statuses
Learn our best practices around creating features, naming them, and assigning the correct status to them, so you and your team can stay aligned.
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Set permissions for views and products
Set permissions for views and products
Decide which user roles and teams should have access to different views and products to keep everyone from stepping on one another’s toes.
15 mins
< 30 minutes < 60 minutes Product Features Deciding what to build next On-demand Courses but-course Productboard Academy
Choose the right roadmap for your audience or use case
Choose the right roadmap for your audience or use case
In this course, we'll show you how to create quick, customized roadmaps for different stakeholders so you can engage your audience by telling them the story they care about most.
12 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Build your first roadmap
Build your first roadmap
Ready to share your product vision? In this course, you'll learn how to navigate the Roadmap board and create your very first roadmap!.
5 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Join an existing Productboard workspace (Certificate)
Join an existing Productboard workspace (Certificate)
Once you've completed this final quiz the certification will be emailed to you!
auto-registration but-certification Certifications Productboard Academy
Collect and process user feedback into insights
Collect and process user feedback into insights
Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand but-course Productboard Academy
Create triage rules with insights automation
Create triage rules with insights automation
Learn to create automated triage rules for feedback insights, optimizing workflow efficiency and customer response.
1 min
< 10 minutes < 30 minutes < 60 minutes Product Insights auto-registration but-video Productboard Academy
Meet your Productboard workspace
Meet your Productboard workspace
Discover the power of your Productboard workspace with effortless navigation and filter mastery.
10 mins
Getting started < 30 minutes < 60 minutes Product On-demand Courses but-course Productboard Academy
Manage your workspace
Manage your workspace
Learn how to master team collaboration with roles, integrations, and automation in this course.
15 mins
Getting started < 30 minutes < 60 minutes On-demand Courses but-course Productboard Academy
Clean up your workspace
Clean up your workspace
Dive into feature audits, roadmap reviews, insights process re-evaluation, and data field management.
15 mins
Getting started < 30 minutes < 60 minutes On-demand Courses but-course Productboard Academy
Take your prioritization process into Productboard
Take your prioritization process into Productboard
This course offers a deep dive into Productboard's prioritization pillars, covering the User Impact Score (UIS), Company, and Segment columns, along with essential prioritization tools.
15 mins
< 30 minutes < 60 minutes Product On-demand Courses but-course Productboard Academy Prioritization
Get to know the Portal
Get to know the Portal
Productboard's portal is your hub for connecting with customers, simplifying ideas, feedback, and updates.
10 mins
Getting started < 30 minutes < 60 minutes Product Portal Courses but-course Onboarding Productboard Academy
Capture customer feedback from different sources
Capture customer feedback from different sources
In this course, we'll show you how easy it is to bring feedback into Product using integrations. We'll also show you how to import existing feedback, how to use the Chrome extension, and how to use Zapier to connect with thousands of tools.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs Integrations On-demand Courses but-course Productboard Academy
Getting started with user feedback certificate
Getting started with user feedback certificate
Once you've completed all of the Getting started with user feedback click here to receive your certificate.
but-certification Productboard Academy
Centralize insights to uncover customer needs
Centralize insights to uncover customer needs
This course is an introduction to Insights. You'll learn why user feedback is important for building excellent products, how to navigate the Insights board, and how to use the Insights board to collect feedback and turn it into actionable data.
12 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand but-course Productboard Academy
Collect and process user feedback into insights
Collect and process user feedback into insights
Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand but-course Productboard Academy
Establish a feedback management process
Establish a feedback management process
In this course, we'll show you how to bring consistency and order to your feedback collection. Learn how to involve key stakeholders in your process, and walk through the ingredients of a great feedback management process.
10 mins
< 10 minutes < 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
Workbook: Getting started with user feedback
Workbook: Getting started with user feedback
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Manage feedback at scale
Manage feedback at scale
In this course, we'll show you how to process large volumes of feedback, and get the right feedback in front of the right people. Finally, we'll show you how to leverage Insights Automation and Insights Trends (Enterprise only) to take your feedback process to the next level.
20 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
Build a sustainable feedback pipeline
Build a sustainable feedback pipeline
In this course, you'll learn how each team contributes to your overall feedback management program. You'll learn how to close the loop with delivery teams, leadership, product marketing, and external customers.
30 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs On-demand Courses but-course Productboard Academy
Recognize and reward healthy feedback habits
Recognize and reward healthy feedback habits
In this course, you'll learn how to monitor reports to recognize feedback habits, so you can reward your colleagues for their healthy feedback habits.
10 mins
< 30 minutes < 60 minutes Product Insights Understanding customer needs Team collaboration On-demand Courses but-course Productboard Academy
Workbook: Scaling your user feedback process
Workbook: Scaling your user feedback process
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Scaling your user feedback process certificate
Scaling your user feedback process certificate
Once you've completed all of the Scaling your user feedback process click here to receive your certificate.
but-certification Productboard Academy
Set up your Jira integration
Set up your Jira integration
Ready to set up your Jira integration? This course teaches you how to set up the Jira integration from scratch.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Insights Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Productboard & Jira certificate
Productboard & Jira certificate
Once you've completed all of the Productboard & Jira Certification and passed all of the associated quizzes, click here to receive your certificate.
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses Productboard Academy
How Productboard and Jira work together
How Productboard and Jira work together
In this course, we'll show you how Productboard directly supports the core responsibilities of product managers that can't be carried out in Jira… and it does it while seamlessly integrating with Jira to save product managers time and provide added focus and context for engineers.
30 mins
< 30 minutes < 60 minutes Product Features Roadmaps Understanding customer needs Release planning Team collaboration Integrations Engineering On-demand Courses Productboard Academy
Use the Jira integration in your workspace
Use the Jira integration in your workspace
In this course, you'll learn how to use our Jira integration to unify your product and engineering workflows.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Build outcome-driven roadmaps certificate
Build outcome-driven roadmaps certificate
Once you've completed all of the Build outcome-driven roadmaps courses click here to receive your certificate.
but-certification Productboard Academy
Build your first roadmap
Build your first roadmap
Ready to share your product vision? In this course, you'll learn how to navigate the Roadmap board and create your very first roadmap!.
5 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Choose the right roadmap for your audience or use case
Choose the right roadmap for your audience or use case
In this course, we'll show you how to create quick, customized roadmaps for different stakeholders so you can engage your audience by telling them the story they care about most.
12 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Align everyone around your roadmap
Align everyone around your roadmap
A roadmap is only as useful as its viewers. For many product teams, the first step towards product excellence is simply making sure their product roadmap is kept front and center during day-to-day work! Here are four best practices for aligning your entire company around your roadmap.
10 mins
< 10 minutes < 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Workbook: Build  outcome-driven roadmaps
Workbook: Build outcome-driven roadmaps
This workbook will summarize some of the key decisions you need to make around roadmaps.
< 30 minutes < 60 minutes Product Roadmaps Team collaboration auto-registration Sharing your product vision but-resources Productboard Academy
Distinguish between good, bad and great roadmaps
Distinguish between good, bad and great roadmaps
What does a best-in-class roadmap look like, and how do excellent product organizations use their roadmaps to drive their entire company forward together? In this course, you'll learn the key elements which make a good roadmap and the rituals and practices which will keep your team focused on your vision.
15 mins
< 30 minutes < 60 minutes Product Roadmaps Sharing your product vision On-demand Courses but-course Productboard Academy
Workbook: Organize all features ideas into our hierarchy
Workbook: Organize all features ideas into our hierarchy
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Features Deciding what to build next auto-registration but-resources Productboard Academy
Organize all features ideas into our hierarchy certificate
Organize all features ideas into our hierarchy certificate
Once you've completed all of the Organize all features ideas into our hierarchy click here to receive your certificate.
but-certification Productboard Academy
Join an existing Productboard workspace (Certificate)
Join an existing Productboard workspace (Certificate)
Once you've completed this final quiz the certification will be emailed to you!
auto-registration but-certification Certifications Productboard Academy
Getting started with user feedback certificate
Getting started with user feedback certificate
Once you've completed all of the Getting started with user feedback click here to receive your certificate.
but-certification Productboard Academy
Workbook: Getting started with user feedback
Workbook: Getting started with user feedback
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Workbook: Scaling your user feedback process
Workbook: Scaling your user feedback process
This workbook will summarize some of the key decisions you need to make around hierarchy.
Product Insights Understanding customer needs auto-registration but-resources Productboard Academy
Scaling your user feedback process certificate
Scaling your user feedback process certificate
Once you've completed all of the Scaling your user feedback process click here to receive your certificate.
but-certification Productboard Academy
Set up your Jira integration
Set up your Jira integration
Ready to set up your Jira integration? This course teaches you how to set up the Jira integration from scratch.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Insights Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Productboard & Jira certificate
Productboard & Jira certificate
Once you've completed all of the Productboard & Jira Certification and passed all of the associated quizzes, click here to receive your certificate.
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses Productboard Academy
How Productboard and Jira work together
How Productboard and Jira work together
In this course, we'll show you how Productboard directly supports the core responsibilities of product managers that can't be carried out in Jira… and it does it while seamlessly integrating with Jira to save product managers time and provide added focus and context for engineers.
30 mins
< 30 minutes < 60 minutes Product Features Roadmaps Understanding customer needs Release planning Team collaboration Integrations Engineering On-demand Courses Productboard Academy
Use the Jira integration in your workspace
Use the Jira integration in your workspace
In this course, you'll learn how to use our Jira integration to unify your product and engineering workflows.
30 mins
< 30 minutes < 60 minutes Designer Product Features Roadmaps Understanding customer needs Release planning Team collaboration Sharing your product vision Integrations Engineering On-demand Courses but-course Productboard Academy
Build outcome-driven roadmaps certificate
Build outcome-driven roadmaps certificate
Once you've completed all of the Build outcome-driven roadmaps courses click here to receive your certificate.
but-certification Productboard Academy
Workbook: Build  outcome-driven roadmaps
Workbook: Build outcome-driven roadmaps
This workbook will summarize some of the key decisions you need to make around roadmaps.
< 30 minutes < 60 minutes Product Roadmaps Team collaboration auto-registration Sharing your product vision but-resources Productboard Academy