Missed out on the product management event of the year?
IT Ops Specialist / Desktop Support Specialist
We are looking for a skilled IT Ops Specialist to provide fast and effective support to our employees.
We're growing fast as a company and so is our team. You will be the first line of support for the Productboard team and help them with our internal systems, their devices and office equipment. You will be part of a team working on a long term IT roadmap and projects, ranging from implementing systems such as MDM or asset management to setting up new offices.
You'll be part of a team based in Vancouver, but have colleagues in San Francisco, Prague and Dublin soon to make sure our team has support in all timezones.
Being able to script and automate your day to day work would be a great advantage!
We’re looking for someone with the following skills and qualities:
(don't worry if you will need to learn them though)
💰 Stock options
💻 MacBook Pro + 34″ monitor
📚 Budget for online courses, books, and conferences
🏝 5 weeks of vacation + sick days
❤️ 1 Volunteer Day per year for you to help causes close to your heart
🍲 Free snacks, drinks, and yummy catered lunches every day (or lunch delivered to your home)
💚 shared Headspace account for mindfulness & mental health
🏋 MultiSport card to access sports facilities
🍹 Team events, such as happy hours, off-sites, and retreats
⏱ Flexible working hours and home office
🧒🏻 Parental benefits
🎓 Language lessons
🌁 Opportunity to travel to San Francisco
✈️ Relocation Package for foreign (non-Czech/Slovak) candidates relocating to Prague
Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 4,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. In April 2021, we closed our $72M Series-C round, backed by VC giants like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners. Headquartered in San Francisco, we are a truly international company, with offices in Vancouver and Prague.
At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.
We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard.
As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.
Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change.