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Director of Business Operations & Strategy

San Francisco

Director, Business Operations & Strategy

Location:  Ideally, San Francisco Bay Area.  May consider elsewhere on the West Coast for the right candidate 


We are seeking a motivated and versatile individual who would work closely with business partners and senior executives to support our high growth business. 


As the first member of the Business Operations & Strategy team, you will be a senior individual contributor and work directly with our VP of Finance & Operations and executives to identify key business trends and actionable insights, develop recommendations, and roll up your sleeves to drive key projects and initiatives to conclusion. 


This is a high impact role that requires someone who can build rapport and earn trust cross-functionally and across our distributed team. If you are someone who thrives on distilling complex business problems into actionable insights, working with multiple stakeholders and projects across an organization, and synthesizing ideas into compelling work products in a fast-paced and analytically rigorous environment, we would love to talk to you. 


Ideally you are someone who has experience in both management consulting and hands-on experience working at a high-growth B2B SaaS company.


On a typical day, you will…

  • Be a thought partner to key decision makers and partner with executives across the company to help drive strategic initiatives and special projects.
  • Drive the development of critical insights, crafting strategies, and scaling the most impactful and innovative business initiatives.
  • Do things that don’t always scale to create the first iteration of insights, analyses, or processes. 
  • Own cross-functional projects that have multiple possible owners - or no obvious owner.
  • Collaborate with teams across the organization to identify interdependencies and any process inefficiencies, build solutions, and drive operational efficiencies.
  • Help build processes that outlast any individual - actively look for ways to improve upon and optimize existing procedures, systems, and processes.
  • Autonomously build your own analyses and dashboards to measure your projects' successes.


About you

  • 10+ years of relevant experience in strategy consulting and/or business operations and strategy roles at high growth SaaS companies.
  • Deep knowledge and experience managing projects across a broad number of contributors and stakeholders.
  • Excellent communication and presentation skills and ability to effectively collaborate and drive initiatives cross-functionally.
  • Solid understanding of the key drivers of a B2B SaaS business.
  • A motivated self-starter with a high sense of ownership.
  • Strong academic background from top college or MBA.
  • Must be legally authorized to work in the United States.



You can look forward to the following benefits:

💰 Competitive compensation, stock options, company 401k 

📚 A budget for your professional development and ongoing learning 

🏝 4 weeks of paid vacation and paid sick days

💛 1 Volunteer Day per year for you to help causes close to your heart

🍲 Lunch delivered to your home

🍀 Mental Wellness Program to support your well-being and self-care

🏋 Company contribution to gym and wellness memberships 

🚗 Commuter benefits

🍹 Team events, such as happy hours, off-sites, and retreats abroad 

❤️ Company contribution and access to best-in-class health benefits and your own Headspace membership


About Productboard 

Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 5,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. In April 2021, we closed our $72M Series-C round, backed by VC giants like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners. Headquartered in San Francisco, we are a truly international company, with offices in Vancouver and Prague.

  • We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
  • You’ll enjoy an exciting team atmosphere building a new and complex product
  • We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
  • With offices in San Francisco, Vancouver, and Prague, London and Dublin, you can expect occasional travel across the Atlantic!


About our culture

At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where: 

  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured every day 

You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.


Equal Opportunity Employer Statement

We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. 

As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.

Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change.