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Productboard is now SOC 2 Type II certified

Productboard is now SOC 2 Type II certified

We’re excited to announce that Productboard has received its Service Organization Control (SOC) 2 Type II compliance certification for its customer-driven product management system.

The certification, as well as Productboard’s SOC 2 Type 1 certificate, covering “Security and Availability Principles,” emphasizes Productboard’s commitment to safeguarding customer data—and their customers’ data—over time. 

“It is always a pleasure to work with SaaS companies like Productboard that take security seriously.”

David Pahlman
Information Security Auditor at KirkpatrickPrice

SOC 2 certification is recognized as a gold standard for data security and is awarded to businesses who demonstrate their ability to meet the institute’s high customer data standards in security, availability, confidentiality, processing integrity, and privacy. We believe it’s crucial to choose a product management system like Productboard that meets this gold standard.

Our ongoing commitment to privacy and security

“The recent SOC 2 report shows our ongoing commitment and highest priority to protect our customers’ data so you can focus on what truly matters, making excellent products that customers love, while having trust in our data policies, procedures, and security.”

Daniel Hejl
Founder and CTO of Productboard

We continue to align our security and compliance program with the most current industry-leading standards and certifications, as well as administration and access management tools, to ensure that our customers’ data is safe and secure. Please visit our Privacy Policy, GDPR Overview, CCPA Overview, and Security page for the most current information on our data protection practices.

What is SOC 2 Type II?

Developed by The American Institute of Certified Public Accountants, System and Organization Controls (SOC) is a third-party verification certifying that a set of criteria ensuring a wide range of security controls are in place within a company including:

  • Technical controls (access controls, data encryption, firewalls, IDs, etc.)
  • Corporate controls (physical security, personnel security, corporate governance, etc.)
  • Legal controls (contract execution, NDAs, intellectual property, etc.)
  • Software development controls (secure coding practices, change management, quality assurance, SDLC, etc.)

Supporting product innovation at scale

Our SOC 2 certification aligns with our vision of Productboard as a scalable customer-centric product management system that addresses the needs of single product management organizations all the way to large enterprises. Our product functionality supports these companies with features including advanced team collaboration, audit logs, personal data export and deletion, and Google Apps sign-in. In doing so, we are committed to supporting the scale, complexity, and security needs of the largest companies, including Microsoft, Zendesk, and HERE Technologies.

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