What exactly is product ops and how can it help keep your product house in order? Leaders from Calendly, Twilio-Segment, and more share their insights.
“If you don’t codify how to innovate…you will oftentimes lose the magic that brought you here.” Oji Udezwe, Product Lead at Twitter, on scaling and building high-functioning teams.
Jane Honey, Senior Product Director at Intercom, shares how Intercom built its Macros feature and lessons learned from the process.
CEOs from Figma, Amplitude, Launchdarkly, and Productboard share insights on how to work with a product-centric CEO.
Gibson Biddle shares his insights into customer-centricity at Netflix at the 2021 Product Excellence Summit.
Read about the development and launch of Embeddables, Zendesk’s answer to seamlessly integrating customer support tools into websites and mobile apps.
With Document Signing, User Interviews removes a huge pain point for researchers tasked with ensuring important agreements are signed by participants before each session.
Should we return to the office or not? And if so, what does this process look like? Like a lot of problems in the product world, these are big, complex questions that don’t have a single right answer.
Continuous discovery means you prioritize regular interactions with your customers and use what you learn in those interactions to fuel your product strategy.
Not long ago I was hiring someone on my team here at Productboard where it was clear, almost from the earliest conversations, that the person I had chosen would make the process of onboarding as smooth and straightforward as possible.
Product management is an ever-evolving discipline, and there’s always something new to learn. But how do you keep on top of the latest trends, ideas, and strategies? One way is to follow the pioneers behind them.
In Empowered, Marty Cagan focuses not only on coaching techniques and product management development plans, but also on considerations around team topology, setting objectives, improving cross-organizational collaboration, and the hard work that long-term business transformation requires.
