Product Excellence

Introducing Age of Product Excellence — a new webinar series from productboard

How do modern product leaders build products that people love? As product managers, we all want to achieve excellence in our craft. But what constitutes an excellent product in the first place? What strategies, processes, and mindsets are employed by the world’s best product makers? Announcing Age of Product Excellence,

Dottie Schrock

Dottie Schrock

From 0 to 100 million readers: How Highlights on Medium changed publishing forever

Medium Highlights has arguably changed publishing forever. Here is how the iconic feature was developed and launched, why it has been so valuable for Medium. Strap in — the story is full of lessons and insights for product managers.

Dottie Schrock

Kieran Tie

3 common mistakes in product discovery (and how to avoid them)

Product discovery is the process of deeply understanding the problems customers are having to develop products that perfectly cater to their needs. Rush discovery, or fail to understand its importance, and you risk wasting time and resources building a product that no one ends up using.

Tony Lee

Martin Felcman

4 ways to organize your scaling product teams

In my 20+ years in product, I’ve had the opportunity to observe many product organizations through different stages of growth. And while there’s no one-size-fits-all formula, there are some guiding principles that can help product leaders scale their organization and structure their teams. In this post, I’d like to consider

Dottie Schrock

Andrej Danko

productboard CEO Hubert Palan shares what it takes to achieve true Product Excellence

Every product person strives to create great products. But what does it take to achieve true Product Excellence?  productboard CEO Hubert Palan sat down with Mike Belsito, co-founder of Product Collective, for an episode of the INDUSTRY interviews, a series of live Q&A sessions where Mike chats with product leaders

Dottie Schrock

Dottie Schrock

Why every product manager should be able to prototype

Capture your vision for the future… and learn from it

Winston Blick

Winston Blick

Why we are now in the “Golden Age of Product Management”

Just a few years ago, product management was a function that did not have a clear definition.  For many companies, product managers were confused for user experience designers, senior technology leads, or, more controversially, project managers. At best, teams acknowledged that PMs were product owners in the Agile sense, and

Dottie Schrock

Dottie Schrock

Improve your product with customer feedback you already have

Productboard and Gainsight have a lively chat about the Product Excellence methodology, the challenges of modern product management, how to improve products with customer feedback that is already being collected, and when not to take customer feedback at face value.

Dottie Schrock

Dottie Schrock

What are we really talking about when we say ‘customer empathy?’

This piece originally appeared on Forbes Tech Council. We hear a lot about “customer empathy” these days. Whether it’s in candidate interviews, design discussions or product management meetings, it’s become more critical than ever to prioritize the customer as a core part of company culture. That’s not surprising because as

Hubert Palan

Hubert Palan

Make your product sing: The importance of UX writing (and how to do it well!)

This post originally appeared on the Single Grain blog.  If you work in tech, it’s likely that you’ve heard of UX writing: “A UX writer is someone who writes for user experience…[and uses] the words we read or hear when we use a digital product. Their goal is to help and

Dottie Schrock

Dottie Schrock

How to do a competitive analysis to differentiate your product

We focus a lot on building a product or experience that best solves your customers’ needs. But of course, you’re not operating in a vacuum where you alone are trying to address those needs. Unless you’re running a monopoly operation, there are probably other companies building products to get the

Dottie Schrock

Monty Mitra

Becoming a product shokunin

“Taste is tough to explain, isn’t it?” My first thought upon hearing the opening words of the documentary Jiro Dreams of Sushi was: this is the culinary version of Steve Jobs’ single-minded fixation on good taste. The mental jump from sushi to iPhone wasn’t such a stretch. After all, my

Winston Blick

Winston Blick